WILLIAM NJOBVU

Windsor, **** Peter St.

+1-226-***-**** - ad496f@r.postjobfree.com

PROFESSIONAL SUMMARY

Motivated, innovative, and personable professional with over two years of experience in business analysis and management with an additional three years in project management and facilitation in a non-governmental organization setting, as well as local community participation. Ability to solve problems, organize, and contribute towards organizational change and development.

SKILLS

• Communication

• People Skills

• Problem Solving

• Team player

• Program Management

• Customer Satisfaction

• Customer Retention

• Data Analytics

WORK HISTORY

04/2021 to 07/2023 Business & Claims Analyst

One Life Health Insurance

• Coordinated work with over 150 private hospitals around the country in managing their insurance claims and billing platforms.

• Developed data analysis and reporting tools for the organization.

• Conducted Industry analysis, evaluations, designed systems, and procedures for decision making.

• Examined claims forms and other records to determine insurance coverage.

• Identified insurance coverage limitations with thorough examinations of claims documentation and related records.

06/2020 to 03/2021

Country Coordinator (Project Supervisor)

Matsiko Children International, World Orphan Choir (Based in Seatle)

• Provided leadership, guidance, and support to staff members.

• Monitored program performance and outcomes for successful delivery of services.

• Created and managed budgets, efficiently allocating resources for social and community service projects.

• Developed, supported, and safeguarded the implementation of the core local programming, procurements, and day to day running.

• Analyzed trends and data to inform decision-making and program development.

• Participated in community events to promote services and engage with the public.

• Utilized grant writing skills to secure additional program funding.

• Conducted outreach activities to engage local stakeholders in programs. 01/2016 to 08/2017 Facilities Crew Member

Michigan State University Housing Services. – East Lansing

• Able to lift up to 55 pounds of weights, and stand for long hours.

• As a crew member, I was responsible for assembling and breaking bunk beds to student’s preferences.

• Moved and rearranged furniture to appropriate buildings and dorm rooms with weights up to 55 pounds.

• Handled minor fixes to beds, chairs, and other furniture equipment as required.

• Cleaned windows, doors, general labor work throughout campus and student residences.

• Capable of standing for long hours while doing repetitive heavy lifting tasks. 08/2015 to 01/2016 Back Kitchen Worker/Dishwasher/Tray Bussing Michigan State University Facilities Services. – East Lansing

• Maintained a clean kitchen, properly washed, and sorted soiled dishes.

• Kept dish area free of clutter and organized.

• Sorted up dish stations, including dish machines and sinks.

• Maintained clean / dry floors throughout the shift.

• Properly washed, stacked, and stored China, glassware, silverware, cookware, and storage containers.

• Assisted in the timely storing of food deliveries.

• Maintained trash cans throughout shift and removed full trashcans and boxes at the end of day.

EDUCATION

Expected

08/2024

Project Management Certificate (PMP)

Online

01/2024

Certificate: Data Analytics & Visualizations for Business Analytics Google Coursera - Online

Notable Modules:

• SQL

• Tableau

• R Programming

10/2019 Certificate: Early Childhood Development

Global Health- Online

08/2017 Bachelor of Arts: Economics

Michigan State University - East Lansing

• Recipient of MasterCard Foundation Scholarship for Excellence, 2013 to 2017.

• Treasurer, African Students Leadership Association, 2016 to 2017

• Committee Member, African Students Union 2013 -2017

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