Brian Harris

Oakland, CA *****

ad491f@r.postjobfree.com

+1-408-***-****

Dynamic applicant seeking a career change and opportunities of advancement. Brings a wealth of customer service and flexibility.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Talent Acquisition Manager (Contract)

Telecare Corporation - Alameda, CA

August 2022 to Present

• Determine current staffing needs and produce forecasts

• Develop talent acquisition strategies and hiring plans

• Lead employment branding initiatives

• Perform sourcing to fill open positions and anticipate future needs

• Plan and conduct recruitment and selection processes (interviews, screening calls etc.)

• Take steps to ensure positive candidate experience

• Assist in employee retention and development

• Supervise recruiting personnel

• Organize and/or attend career fairs, assessment centers or other events

• Initiate Offers, pre-employment onboarding

Healthcare Recruiter

Cross Country Workforce Solutions Group - Commerce, CA January 2022 to August 2022

Under the direction of the Recruiter Manager. Responsible for sourcing, interviewing, and hiring home health professionals nation wide. Simultaneously covered local branch in Boston/Mattapan MA, Sacramento/Modesto, and Kalamazoo Mi. Created and implemented various processes to enhance communication between the different teams associated with the onboarding process. Responsible for establishing and maintain community organizational partnerships, as well as coordinating social for the local office serviced. Successfully succeed with reaching both team and individual goals Home Health Aide

Home Health - San Jose, CA

September 2013 to May 2022

Healthcare Recruiter

Health Care Talent - Commerce, CA

August 2021 to January 2022

Under the direction of the Recruiter Manager. Responsible for sourcing, interviewing, and hiring home health professionals nation wide. Simultaneously covered local branch in Boston/Mattapan MA, Sacramento/Modesto, and Kalamazoo Mi. Created and implemented various processes to enhance communication between the different teams associated with the onboarding process. Responsible for establishing and maintain community organizational partnerships, as well as coordinating social for the local office serviced. Successfully succeed with reaching both team and individual goals Recruiting Manager

Insigma Healthcare Inc - Chantilly, VA

February 2021 to August 2021

Under the direction of the Director of Recruitment. As manager I was responsible for creating an maintaining recruitment process for a remote team of 13. Created metric systems, that effectively tracked individual recruiters workflow, and created successful training and coaching systems. Successfully maintained . Was liaison between Hiring Managers and recruitment team. Evaluated, created and implemented various processes to enhance communication between the different teams associated with the onboarding process. Successfully succeed with reaching both monthly and quarterly goals.

Healthcare Recruiter

Power Personnel Inc - San Jose, CA

June 2019 to February 2021

Under the direction of the Recruiter Manager. Responsible for sourcing, interviewing, and hiring home health professionals nation wide. Created and implemented various processes to enhance communication between the different teams associated with the onboarding process. Responsible for establishing and maintain community organizational partnerships, as well as coordinating social for the local office serviced. Successfully succeed with reaching both team and individual goals Healthcare Recruiter

HealthSource Global Staffing - Oakland, CA

April 2018 to June 2019

Under the direction of the Recruiter Manager. Responsible for high volume sourcing, interviewing, and healthcare professionals nation wide. Maintained and audited licenses, and various certification were up to date. Built and maintain candidate relationships. Coordinated travel plans, including locating housing, car services, and flight arrangements. Created and implemented various processes to enhance communication between the different teams associated with the onboarding process. Responsible for establishing and maintain community organizational partnerships, as well as coordinating social for the local office serviced. Successfully succeed with reaching both team and individual goals. Para-Professional

Vincent Academy - Oakland, CA

September 2016 to June 2017

Ensure that students IEP was executed both in class and in general population

● Established and maintained school to family relationships

● Identify triggers and create solution when students are escalated

● Supported teacher as needed

● Provide emotional support to students in both positive and negative situations

● Executed check-in/check-out system with assigned students

● Attended required trainings to ensure educational need

● Conducted small group with students that required detailed instructions Customer Support Representative

UNU Electronic Inc - Hayward, CA

June 2015 to January 2017

Data Base Management

● Handled all customer inquires via Amazon Seller Support, Zendesk, Etc

● Marketing and Development

● General Administration Duties

● Social Media Marketing

● Support Product Manager with all administration tasks

● Website Management

● Assistant to Product Manager

IN HOME SUPPORT SERVICES

Salon Coordinator

SPECIAL Fx SALON AND DAY SPA - San Jose, CA

May 2014 to January 2016

Assistant to Owner with daily task

● General retail sale

● Maintained A+ customer experience

● Created Promotions and Marketing Tools and maintained all database

● General Administration Duties

● Achieved monthly sales goals

● Event planning

● Produced monthly expense reports

Salon Coordinator

Knotz and Tangles Salon - Oakland, CA

May 2014 to January 2016

Assistant to Owner with daily tasks

● General retail sale

● Maintained A+ customer experience

● Created Promotions and Marketing Tools and maintained all database

● General Administration Duties

● Achieved monthly sales goals

● Event planning

● Produced monthly expense reports

Salon Coordinator

Knotz and Tangles Salon - Oakland, CA

May 2014 to January 2016

Assistant to Owner with daily tasks

● General retail sale

● Maintained A+ customer experience

● Created Promotions and Marketing Tools and maintained all databases

● General Administration Duties

● Achieved monthly sales goals

● Event planning

● Produced monthly expense reports

Retail Sale Associate/ Personal Shopper

Macy's West - Stanford, CA

October 2000 to April 2015

Maintained consistent A+ Customer

Education

Associate

Chabot College

Present

High School Diploma

Del Mar High School - San Jose, CA

Skills

• ATS

• Employee Orientation

• HR Sourcing

• Product Management

• Talent Acquisition

• Zendesk

• Active Directory

• Help Desk

• Computer Networking

• Microsoft Windows Server

• Customer service

• Technical Support

• Interviewing

• Recruiting

• Microsoft Office

• Home care

• Leadership

• Account management

• Talent Management

• Taleo

• Communication skills

• Negotiation

• Basic math

• Sales

• Human resources

• California labor law

• Zendesk

• B2B sales

• Front desk

• Microsoft Office

• Microsoft Excel

• Customer service

• Communication skills

• Typing

• Microsoft Word

• Data collection

• Payroll

• Hospitality

• Analysis skills

• HRIS

• Employee engagement

Certifications and Licenses

Driver's License

Assessments

Customer focus & orientation — Proficient

June 2021

Responding to customer situations with sensitivity Full results: Proficient

Sales skills — Proficient

December 2020

Influencing and negotiating with customers

Full results: Proficient

Recruiting — Completed

July 2022

Managing the candidate sourcing and selection process Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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