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Team Member Customer Service

Location:
Arlington, TX
Posted:
April 24, 2024

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Resume:

XAVIER

MANUEL

w= ad48yu@r.postjobfree.com

& 214-***-****

* ***** ******** *****, ** 76180

SKILLS

+ Food Rotation

+ Restock Shelves

+ Cutting Meat

+ Training and Motivation

+ Prepare Orders

+ Cleanliness and Sanitation

+ Accurate Money Handling

+ Register Operations

+ Product Sampling

+ Equipment Safety

+ Organization and Time

Management

+ Workplace Safety

+ Serve Customers

+ Handling Complaints

+ Setup and Breakdown Procedures

+ Servsafe Certified

+ Workstation Setup and

Breakdown

+ Inventory Rotation

+ Drive-Thru Operation

+ Ingredient and Food Preparation

+ Clean Countertops

+ Teamwork and Collaboration

+ Sweep Floors

+ Safe Food Handling

+ Pack Deliveries

+ Managing Orders and Deliveries

+ Food and Beverage Service

EDUCATION

Mansfield Timberview High School

Arlington, TX + 05/2018

Q

PROFESSIONAL SUMMARY

Versatile team member offering over Number years of experience

handling tasks smoothly and efficiently. Adapts well to changing

processes, programs and team requirements. Eager to contribute to

growing company.

WORK HISTORY

Buc-ee's - Deli Associate

Fort Worth, TX +» 05/2022 - Current

+ Learned other teammates’ work tasks to train as backup.

+ Operated cash register to manage cash and credit card transactions,

providing receipts for proof of transaction.

+ Offered product samples to customers, generating additional sales

through taste-testing.

+ Created appealing food arrangements for party trays and specialized

orders.

+ Carefully prepared orders by slicing, weighing, and packaging

cheeses and meats and accurately calculated prices.

+ Delivered exemplary customer service to guests, even in peak

business periods to promote retention.

+ Listened carefully to customer instructions and prepared orders

according to those preferences.

+ Communicated effectively with customers to plan large or

specialized orders, providing customers with recommendations,

samples, and response to particular requests.

+ Cleaned and sanitized dishes and utensils, consistently keeping

adequate supplies on hand for expected customer loads.

+ Prevented food spoilage by monitoring dates, rotating stock, and

following proper storage procedures.

+ Opened new inventory and rotated stock by dates to maintain

freshness.

+ Maintained clean, trash-free workspaces to maximize productivity

and safety.

Republic Services - Trash Collector

Arlington, TX + 09/2018 - 02/2022

+ Worked closely with supervisors to improve route efficiencies and

identify best practices.

+ Drove trucks along established routes, through residential streets

and alleys and business and industrial areas.

+ Adapted routes based on changing traffic and weather conditions to

stay on schedule and maintain efficiency.

+ Recorded time on route sheet at each customer stop.

+ Collected route as outlined in route sheet, documenting changes or

obstacles to job execution through written descriptions and

attachment of photos taken with company camera.

+ Positioned and returned container on customer's property with lids

and doors properly replaced and containers located without risk of

obstruction traffic flow or driveway entrances.

+ Collaborated with center operations to coordinate material drop-

offs and communicate special delivery needs.

+ Noted customer complaints regarding service quality or timings of

service to forward complaints to higher management.

+ Inspected trucks prior to beginning routes to verify safe operating

conditions.

+ Operated automated or semi-automated hoisting devices to raise

refuse bins and dump contents into trucks.

+ Used hand signals to communicate with other workers or drivers.

+ Immediately reported any unsafe situations or service related issues

to dispatcher or supervisor.

+ Dismounted garbage trucks to collect garbage and guide driver in

reversing in tight spaces.

Taco Casa - Food Service Supervisor

Mansfield, TX + 10/2016 - 06/2020

+ Reviewed and approved employee schedules and timesheets.

+ Trained and supervised new staff to enhance customer service skills

and comply with food safety standards.



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