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Customer Service Assisted Living

Location:
Conway, SC, 29526
Posted:
April 24, 2024

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Resume:

Madelyn J Tucker

** ******** ** ********, ** ****1 774-***-**** ad48xn@r.postjobfree.com ad48xn@r.postjobfree.com Education

Salve Regina University

Coastal Carolina University

AACSB-Accredited E. Craig Wall Sr. College of Business Administration Bachelor of Science in Business Administration

Major: Marketing GPA: 3.56

September 2020-March 2024 Anticipated Graduation: May 2024 Related coursework: VPA of fine arts, english composition, history of tourism and management, math for business students, accounting, statistics, management and communications Work Experience

Dining room server april 2017-2021 Stafford Hill Assisted living Plymouth, MA

● Served food to residents living in the assisted living in the dining room

● Provided room service to residents unable to leave during covid-19 pandemic

● Trained 14 hours yearly in dementia care, disease control, HIPAA, and dietary needs

● Assisted residents in their rooms with their needs specifically involving food as well as basic tasks

● Maintained exceptional care during covid-19 pandemic Part time Nanny April 2020-Present local family Carver, Ma

● Cared for 3 children under 12

● Livery service

● Completed daily tasks for the parents such as going to the bank, picking up the children from school/ sporting events, picking up basic household necessities Youth Basketball Coach September 2016- August 2019 Carver Youth Basketball, Bay State Magic and Bay State Jaguars

● Coached children of varying ages and levels

● Created practice schedules and routines

● Developed plans and events for out-of - state tournaments BDC Customer Service representative May 2020- August 2022

● Created a daily, weekly and monthly schedule for the service department at Route 44 Toyota

● Provided customer service and online support for customers of Route 44

● Became proficient in online databases ( Reynolds and Reynolds, Dealer Daily and FX)

● Delegated tasks to individuals through appointment times

● Enhanced marketing and networking abilities through customer retainment practices Famous Toastery November 2022-April 2023

● Maintained organization/cleanliness of the restaurant

● Improved teamwork skills

● Took and delivered customer orders in person and over the phone

● Utilized POS system

● Created a welcoming environment

● Maintained excellent customer service

Achievements

Salve Regina Dean’s list Additional Qualifications Coastal Carolina’s President List 2x

Emerging Leadership Conference participant

Campus Participation

Social Chair for Sigma Kappa

Inventory Chair for Sigma Kappa

Member of Sigma Kappa’s Standards Council

Member of Sigma Kappa’s sisterhood committee

Participates in Sigma Kappa’s philanthropic service event Executive Board for Sigma Kappa

Participates in campus wide service events

Additional Qualifications

Proficient on MAC with Microsoft Office suite (Word, PowerPoint, Outlook, Excel, Publisher) and Google applications ( Docs, Slides, sheets)

Social Media: Instagram, Facebook, snapchat, LinkedIn



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