Caitlin Dempsey Molina 516-***-**** • ad48xc@r.postjobfree.com • Linkedin

Experienced Account and Client Benefits Manager with a proven track record of industry and product knowledge in the implementation and support of employee benefits programs and insurance services. EXPERIENCE

Account Executive, JM Brassill Group Jul. 2023 - Feb. 2024

● Managed 15 accounts sized between 50-600 employees to provide core benefits support by developing marketing and communication materials, responding to client and employee inquiries, and troubleshooting all issues related to benefits enrollment and employee record management.

● Supported all benefits administration through HRIS including ADP, Employee Navigator and Maxwell. Responsible for onboarding, medical and ancillary enrollments, terminations, COBRA notices and payroll deductions ensuring data accuracy and integrity.

Lead Account Manager, Alliant Insurance Services Apr. 2019 - Jul. 2023

● Partnered with Account Executives to manage a book of over 20 clients, sized between 80-1,200 employees, on fully insured, level funded, gap funded and self funded platforms.

● Organized and managed the client’s portfolio of compliance documents and regulations; collected Schedule A’s for timely 5500 filings, compiled insurance carrier contracts and plan summaries into ERISA Wrap Documents, assembled annual notices for clients, and consulted on specifics relating to ACA 1094/1095 reporting.

● Oversaw and developed the overall communication strategy for all aspects of health and welfare plans, including but not limited to creating comprehensive benefit communication campaigns, benefit guides, targeted email campaigns and strategy presentations. Account Manager, Alliant Insurance Services May. 2017 - Apr. 2019

● Coordinated and managed the entirety of the open enrollment process; marketed the health and ancillary plans with Financial Analysts for client cost savings; created communications materials, coordinated and led open enrollment presentations and new hire benefit orientations.

● Acted as an extension of the Human Resources team. Became a day-to-day contact to assist clients with policy questions, coverage issues and adjudication statements.

● Created, managed and audited all internal and external client files and records, including benefit rates, employee contributions, benefit contracts and summaries. Benefits Administrator, Alliant Insurance Services Dec. 2014 - Apr. 2017

● Responsible for maintaining and updating employee records and benefits files and liaise with external vendors to coordinate contracts for new and existing plans.

● Assisted all teams with miscellaneous projects including spreadsheets, presentations, formatting, printing and shipping of all open enrollment materials.

SKILLS

Microsoft Office/365, MacOS, Google Workspace, BenefitPoint, Brainshark, SalesForce, UKG UltiPro, Life Accident and Health Licensed

EDUCATION

Western Connecticut State University, B.A.

INTERESTS Photography, HIIT Classes, Skiing, Cooking all types of soups, Currently learning French