KATHLENE ELIZABETH LADD

SAINT MARYS, GA ***** 912-***-**** ad48uz@r.postjobfree.com

www.linkedin.com/in/kathlene-ladd

Master Trainer and former military spouse with over four years’ experience in guiding transitioning military service members and spouses in developing and achieving individual goals and objectives and recognizing employment or education gaps. Three years of experience working in the space that advances employment opportunities while providing mentoring and individual and large group transition services to service members and their families to ensure a successful transition into the civilian workforce. Possesses the following knowledge,skills, and abilities:

●4+ years of experience utilizing excellent time management skills with ability to work

independently

●Trained in Microsoft Office Suite, MS windows, and MS teams for meetings

●Possesses the ability to effectively communicate through meeting facilitation, training programs, coaching, engaging an audience, responding to inquiries, and preparing reports accurately in a timely manner

●Confident in public speaking with ability to communicate effectively orally and in writing with diverse groups up to 50 members to include stakeholders, account managers, servicemembers, military spouses and veterans

●Utilizes linkedin to connect transitioning servicemembers and military spouses to major or multi state private sector companies with interest to hire military veterans and military spouses

●Virtually capable of working on WEBEX, Adobe connect and ZOOM

EXPERIENCE

Zeiders, INC

Kings Bay, Georgia

Work and Family Life Consultant June 2023-March 2024

●Facilitated workshops to include interview skills, LinkedIn overview, civilian and federal resumes, Transition Assistance classes and spouse workshops for those who cannot attend TAP workshops with their servicemember

●Created curriculums for workshops to help educate and mentor servicemembers and spouses on topics such as LinkedIn and an educational workshop for spouses, similar to a workshop called My Education for servicemembers, to help spouses with information, tools and resources on their advancement in education

●Worked with 15 other specialists to assist servicemembers and spouses' needs and specifications, to include warm hand overs as needed

●Attended six job fairs a year to gain resources and knowledge to help servicemembers and spouses to gain employment and network with companies to help them with staffing

●Updated social media platforms with 15-25 job postings and vacancies on LinkedIn and Facebook to source new candidates

SERCO-NA

Kings Bay, St Marys Georgia

Training Specialist 1; Classroom and virtual September 2020-June 2023

●Guided transitioning military servicemen in identifying goals while also assisting them with recognizing any employment or education gaps

●Provided transitioning Servicemen and Women a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools; who can conduct large group instruction and provide counseling on the job search process

●Facilitated and taught for 70+ 1-Day DOL Employment Fundamentals of Employment, 2-day Employment, and Credentialing and Certifications workshops to over 600+ transitioning servicemembers via 3 virtual platforms utilizing Cisco WEBEX, Zoom, and Adobe Connect to assist their transition process and also in the classroom

●Adapted situations in workshops to either in-person or remote (Covid-19 protocols, inclement weather/connectivity issues)

●Provided transition servicemembers guidance on utilizing American Job Centers Veterans Representatives services to assist them concerning employment

●Prepared written reports/materials and/or presentations on matters affecting the DOL TAP VETS workshops both in writing/verbally to appropriate VETS and DOL officials for review of each workshop

●Introduce servicemembers to over 100 networking programs, such as Salute 2 Suits, Hire Heroes, Skillbridge, etc

●Provided 300+ interview practical exercises to educate participants on what to expect during an interview and provided feedback

Analytical Research Laboratories (ARL)

Oklahoma City, Oklahoma

Sample Administrator, Level I / Medical Office Department April 2018 – May 2020

●Interpreted a high volume of submission forms to ensure about an 80% accuracy, including spelling and matching numbers/letters between samples, types of testing, correct clients and correct labeling

●Contacted over a 100 clients, via phone and/or emails, for inconsistencies that may cause delays in testing

●Followed safety procedures implemented by state and federal laws as required by United States Pharmacopeia (USP) guidelines

●Utilized secure computer access to private laboratory databases for the purposes of test

research, requisition, and results

●Received and unpacked hazardous material shipments from FEDEX and UPS

●Correctly logged in and distributed hazardous materials to correct labs for testing

●Accurately and efficiently logged in, using Laboratory Information Management (LIMS),

samples in an 8 hour period, 5 days a week and sometimes on the weekends, to ensure samples tested and reported within a sufficient turnaround time

Oklahoma Blood Institute (OBI)

Oklahoma City, Oklahoma

ACCESSIONER Testing Lab Department February 2017 - April 2018

●Completed and prepared client paperwork of blood samples arriving from surrounding Oklahoma City hospitals, Tinker, Mother’s Milk and Lifeshare(Lifeshare is an organ donor program that OBI regularly tested blood quality for)

●Contacted clients, via phone and/or emails, for misinformation that may cause delays in testing

●Trained in the appropriate use of Protective Personal Equipment (PPE), to include gown, gloves and eyewear, when scanning in blood tubes from 10 different blood centers in and around the state of Oklahoma

●Sorted and distributed blood tubes to appropriate laboratory technicians for testing

●Properly disposed of blood tubes in red sharps buckets

●Utilized secure computer access, such as Safetrace, for private laboratory databases for the purposes of test research, requisition, and results

Army and Air Force Exchange

TAFB, Oklahoma City, Oklahoma

Warehouse stocker

August 2015- January 2017

●Received and unpacked over 1,000 packages daily from the truck line to ensure nothing was damaged and to report for any deficiencies

●Ensured the work area was clean and hazards were secured while re-stocking to guarantee customers’ shopping experience was unaffected.

Hunt Companies

Huntsville, Alabama

Leasing Agent January 2015-June 2015

●Managed social media accounts for answering inquiries and updating posts about future events

●Routinely communicated with military and civilian personnel to arrange housing

●Renewed leases with current homeowners with a 90% accuracy

●Presented 364 housing options to assist families to help accommodations their financial needs

●Organized electronic and paper files for current and future lease owners by using the database such as Yardi

●Proactive to reaching out to clients by responding to incoming phone calls and emails

Education

●Camden County High School - Diploma

●Columbia College, Columbia, MO - Associate of Arts in General Studies (2012-2014)

●Columbia College, Columbia, MO - Associate of Science in Business (2014-2015)

●Columbia College, Columbia, MO - Bachelor of Science in Business Administration with a major in Healthcare Management (2015-Dec. 2016)

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