Alberto Ibarra Solano
San Francisco, CA ***** 415-***-**** ad48u7@r.postjobfree.com
Summary
Sociable server skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing protocol on COVID-19 guidelines for the safety of customers.
Skills
High-Volume Dining
Conflict and Dispute Resolution
Dining Customer Service
Menu Memorization
In-Depth Food and Wine Knowledge
Safe Food Handling
Relationship Management
Active Learning
Experience
DELIVERY DRIVER 04/2020 to Current
Amazon - San Francisco, CA
Grouped and routed deliveries according to designated areas to maintain efficient delivery times. Handled merchandise in accordance with product handling standards. Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables. SERVER 03/2010 to 03/2020
Franciscan Crab Restaurant - San Francisco, CA
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Collaborated with host, bus person and cook to serve up food and beverage options. Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales. SERVER 05/2018 to 10/2019
CIOPPINO'S - San Francisco, CA
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions. Minimized customer wait times by efficiently taking and filling large volume of orders each day. Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options. SERVER 03/2015 to 05/2018
Fattoria E Mare - San Francisco, CA
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours. Explained menu options to guests, offered suggestions and took orders for food and beverages. Education and Training
City College Of San Francisco - San Francisco, CA
06/2010