Kimberly Frett

Sanford, FL

ad48so@r.postjobfree.com

321-***-****

Authorized to work in the US for any employer

Work Experience

Caregiver for Elderly

Palmetto Landing - Winter Springs, FL

January 2019 to May 2020

Assist residence with daily living needs, brushing of teeth, showering, eating, wheelchair assistance, vitals, assist if needed with getting dress and experience with catheter and its procedures. Appointment Setter

Transform Home Improvement - Lake Mary, FL

September 2018 to November 2019

Setting appointments for new and existing customer's. Providing information needed about company product's and upgrades on product's. Providing exceptional customer service to all customers and selling company's new product's and warranties to new and existing customer's. Customer Service Representative

Alorica - Lake Mary, FL

March 2018 to April 2019

Provides great customer service, able to muti-task between two screens while providing information to customers on headset. Has the ability to de-escalate calls from irate customer's and provide the information needed to the cardholders. Reimbursement of funds to cardholders account and collection of any new and pass due fees due on cardholders accounts . Assist cardholders with account balance, account activity, upcoming deposits to their accounts, e-mail link to reset customers password, help assist customers with access the company's website. Government standard procedure for verification on all cardholders to access their account, activate new cardholders account and deactivate customer's account if compromised, lost, stolen, damaged or funds has ended to the account, mail new cards to cardholders and update any information needed on account. Lead Manager

HMSHost - Starbucks - Sanford, FL

October 2015 to October 2017

My responsibilities were such as, management of staff and store, ordering of product's and inventory count, customer service, merchandising, cashier, customer recovery and daily bank deposits drops Auction Coordinator

Sade - Sanford, FL

April 2015 to September 2015

Transport employees to and from lots, manage lane for auction day, provide fuel and air if needed and assist manager with car placements.

Sales Associate

Toy's R US - Sanford, FL

October 2014 to January 2015

Responsibilities

Customer service, stocking products and cashier

Accomplishments

Completing tasks at hand. Finishing job

Assignments

Skills Used

Management skills. Leadership

Assistant Manager

McDonald's - Sanford, FL

September 2001 to January 2014

Responsibilities

Operate restaurant and staff, customer service, customer recovery, receiving delivery orders and building profit's. Guest service manager, merchandising, cashier, scheduling, inventory Accomplishments

Good leadership skills and earn college credits at the University of Phoenix in business and management. Skills Used

Manager quality skills. Able to learn and adopted very quickly and very motivated. Education

High school diploma in business

university of Phoenix - Orlando, FL

2005 to 2009

Diploma

Ivanna Eudora Kean High School - St Thomas, VI

1996 to 1999

Skills

• Customer Service (10+ years)

• Call Center (2 years)

• Customer Care

• CSR (1 year)

• Customer Support

• Assistant Manager Experience (10+ years)

• Barista Experience (2 years)

• Caregiving (1 year)

• Cash Handling (10+ years)

• Store Management Experience

• Host/Hostess

• POS

• Coffee Experience (2 years)

• Shift Management (10+ years)

• Cashiering (10+ years)

• Serving Experience (10+ years)

• Food Preparation (10+ years)

• Cleaning Experience

• Dietary aide experience

• Food service (10+ years)

• Dietary department experience

• Senior care

• Meal Preparation

• Laundry

• Home Care

• Vital Signs

• Guest Services

• Computer literacy

• Phone etiquette

• Restaurant experience

• Management

• Supervising experience

• Sales

Links

http://ad48so@r.postjobfree.com

Certifications and Licenses

Barista

This is a certificate that allows you to make speciality coffee! Additional Information

Caregiver

Cook meals, change linen's and clean entire home.

Contact this candidate