Natali Carey

Orlando, FL *****

ad48p3@r.postjobfree.com

+1-347-***-****

Seeking a position that will offer me the opportunity to further a personal and professional growth within the company as well as utilizing my work experience as a tool to make a meaningful contribution to the success of that corporation and my professional future. Authorized to work in the US for any employer

Work Experience

Housekeeping Supervisor/Inspector

THE WALT DISNEY COMPANY - Orlando, FL

January 2021 to Present

• Maintain great show in Guest and Cast areas to help increase Guest cleanliness scores

• Portray a positive attitude to build Cast morale, teamwork, and overall trust as a team

• Support Cast across over 800 rooms by partnering with Leaders to assist individuals who are behind, improving Guest scores expecting ready rooms

• Take ownership of requests, ensuring excellent Guest Service while following the Five Keys

• Confirm my area is finished before departure to set up the next shift for success Home Care Aide

Freedom Care - Long Island, NY

December 2019 to January 2021

Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan. Allows and encourages residents to do as much of their own care as possible. Customer Service Representative/Assistant Manager

BORINQUEN JEWELRY - Bronx, NY

January 2016 to December 2019

• Supervised all VIP Guest orders and concerns, which ensured accurate and timely deliveries

• Could be counted on to carry out assignments with careful follow-through and follow-up, which lead to better guest experience scores for the resort

• Was responsible for the competition of all special projects, which gave me a better understanding of my area and those around me

• Conducted all finalizations of all transactions, which allowed me to be well informed enough to provide the leaders with the operation reports at the end of the day

• Addressed Guest concerns and challenges and provided appropriate recovery as needed, which resulted in better Guest experiences for the location Education

community college in Dental Assisting

Hostos Community College - Bronx, NY

August 2015 to June 2017

Skills

• Customer service

• JavaScript

Customer service

• Microsoft PowerPoint

• Microsoft Word

• Microsoft Excel

• Guest services

• Resort

• Microsoft Outlook

• Microsoft Office

• Data analysis skills

• Project Management

• Cleaning