MARIA C. PEREZ

Bethesda MD (***) -***-**** ad48o9@r.postjobfree.com

Professional Summary

Experienced and versatile professional with a versatile background in all aspects of medical interpretation – working with both young and elderly patients and from the simple to the complex.

A proven track record providing crucial translation services to hospital patients throughout the DMV area, ensuring effective communication and exceptional patient care.

A results-driven individual with a proven track record of contributing to team success and delivering superior service.

Experience

2017 to current - Independent Interpreter

Stationed full-time at Adventist HealthCare Shady Grove Hospital in the “Behavioral Health Unit”.

Provide a superior customer experience by responding to customer concerns, demonstrating empathy, and quickly resolving issues.

Facilitated the exchange of communication between a patient and a provider as verbatim as possible in consideration of cultural practices, context, slang, and linguistic variation during critical medical procedures. 2012 to 2017 – Independent Interpreter

Stationed full-time at Hispanic Advocates Baltimore MD

Facilitated meaningful and important conversations between people to ensure that groups of people can understand each other.

Ensured adherence to ethical codes that protect information confidentiality. Education

Bachelors in Business/Marketing, Universidad del Quindio – Quindio Colombia