** ******** ****, *******,

Mowbray, Cape town ***0

+277******** ad48md@r.postjobfree.com

PROFESSIONAL

SUMMARY

Proactive Sales Assistant with extensive customer rapportbuilding abilities, specialising in communication and customer service. Provides exceptional shopping experience by offering friendly, helpful assistance. Reliable team member focused on driving sales.

Shop worker attentive to customer needs and ready for high tempo work. Delivers positive and professional service to people of different backgrounds. Accurate in money handling and payment processing. Dedicated Sales Consultant with experience in achieving tangible results and cross-team collaboration. Proactive and excited to partner with like-minded individuals to achieve goals.

CORE QUALIFICATIONS

•Customer relations . Stock management

•Cash handling

. Product demonstrations

•Active selling

. Brand awareness

•Stock merchandising . Excellent timekeeping

. Customer Service

. Excellent telephone manner

. Effective communication skills

Opening and closing procedures

•Consultative selling

. Visual merchandising

. Customer assistance

•Retail marketing

. Merchandising proficiency

. Product expertise

. After-sales care

Renolia Harriet Berry

EXPERIENCE

February 2023 - August 2023

Sales Assistant Sweet Connection Port Alfred, South Africa

•Provided helpful, attentive sales support to generate positive customer feedback.

•Explained products' benefits and value, engaging customers in new stock to drive sales.

•Performed closing duties such as cleaning windows and floors, securing shop premises and cashing-up tills.

•Opened new merchandise boxes and stocked sales floor racks and shelves with latest items.

•Cultivated excellent customer relationships by providing helpful, friendly and attentive service.

•Liaised with potential customers to determine needs and provide recommendations.

May 2017 - August 2018

Sales Consultant MSM Cellular t/a Mtn Port Alfred Port Alfred

•Responsibilities Customer Service, receiving/dispatching

. Contact Mrs

•Mamoojee (083-***-****) Company IEC

. Executed complete sales cycle process, from prospecting through to contract negotiations and closing.

•Liaised with potential customers to determine needs and provide recommendations.

•Handled credit and debit card payment processing to complete purchasing experience.

•Demonstrated products to show potential buyers benefits and advantages and encourage purchases.

•Secured new clients through targeted prospecting and networking.

. Shared comprehensive brand and product knowledge to maximise sales.

Registered information and details of customer on database and submitted proper documents for sale to preserve accurate records.

. Participated in sales training and workshops to amplify skills and leverage productivity.

. Documented orders and facilitated deliveries following special requests of customers to increase loyalty and retention.

. Oversaw contract negotiations and closings to manage complete sales cycle process.

August 2016 - August 2016

VoterS roll officer/Queue walker IEC Port Alfred, South Africa

. Responsibilities Checking voters' ID's

. Contact Sis Lindi (076-***-****)

. Company

• Patrolled neighbourhoods and intervened early to deter crime.

. Employed excellent interpersonal skills to build positive relationships with local schools, businesses and community groups.

. Observed potential threats to security of building, visitors and personnel.

. Assessed officer actions and complaints to identify any issues with unprofessionalism, performance issues or criminal activity.

August 2009 - August 2010

Junior Flute/Recorder Teacher Eastern Cape Philharmonic Orchestra I

Port Elizabeth, South Africa . Teaching Theory and practical

December 2007 - October 2008

Secretary/Administrator Fidelity Properties/Just I Port Elizabeth, South Africa

•Switchboard operator, ordering stock, queries

. Contact Mr

•Dawie steyn 908*-***-****)

. Processed and distributed incoming correspondence to relevant staff, facilitating team communication.

. Provided positive first impressions by maintaining immaculately reception areas and warmly greeting clients.

. Answered inbound telephone calls promptly, directing clients, vendors and general queries to relevant teams.

. Maintained organised filing system documenting business operations.

. Generated and distributed invoices to obtain fee payments.

. Screened incoming telephone calls and PR enquiries, directing them through appropriate communication channels.

November 2006 - April 2007

Administrator/ Cashier Worsking Butchery I Port Elizabeth, South Africa

. Responsibilities General admin, Stock control, cashier

•Contact Mr

. Vallidon Pillay (041-***-****)

. Served as main point of contact for outside vendors, connecting with relevant personnel or department.

•Administered physical and digital filing systems, keeping records well-organised and easily retrievable for team members.

. Collaborated closely with other managers to smooth and improve office operations.

• After-sales care

• Teaching Theory and practical

• Enthusiastic communicator

. Contact Mr

• Michael Alley (084-***-****)

. Drew up official contracts and legally-binding documents complying with applicable regulations and affording desired protections.

. Liaised directly with customers to meet needs and maintain satisfaction.

. Completed daily billing, collections and reporting duties.

May 2004 - May 2006

Data Capturer Optiplan/Boxbank I Port Elizabeth, South Africa

. Responsibilities General office duties, housekeeping, filing

•Contact Janine Nortje (084

. Scanned documentation and entered into database to maintain accurate records.

. Organised files, faxed reports and scanned documents into document management system.

. Gathered and reviewed information to gauge accuracy and clarity.

•Transferred data from paper formats into database systems to keep digital formats.

. Compared source documents to verify accuracy Of data.

. Archived Old and outdated records to keep fresh and updated content.

. Examined data to detect and rectify deficiencies or errors.

. Demonstrated confidentiality in dealing with information to comply with privacy laws.

. Reviewed customer orders and followed specifications relating to data entry.

October 2023 - I currently work here

Supervisor/Sales assistant/Cashier Rose Superette I Cape Town, South Africa

. Displayed proactive problem-solving and query-resolution skills to provide superior customer service.

. Performed keyholding responsibilities to guarantee timely opening and closing of store.

• Performed keyholding responsibilities to guarantee timely opening and closing of store.

. Met monthly objectives by providing personalised, friendly and knowledgeable customer assistance.

. Directed loading and unloading of shipments to manage smooth workflow.

EDUCATION

1997

NVQ Level 4

St. James R.C) Secondary School, Port Elizabeth Internet & Emailing

Certificate of Conversational Xhosa I Language Mrs. M Gibson (PAHS), Port Alfred

2004

NVQ Level 4 Music (Trumpet)

Royal Schools of Music, Port Elizabeth 5 Flute (Mrs. Anne Catt), Trumpet (KODUPE

. Merit Academic Achievement Award

2004

NVQ Level 5 Music (Silver Flute)

Royal School of Music, Port Elizabeth

2024

NVQ Level 5 Social Auxiliary Work (Human Sciences) University of South Africa, Port Elizabeth

LANGUAGES

Afrikaans, English, Conversational IsiXhosa

Current studies: Social Auxiliary work student (Unisa)

LANGUAGES

Afrikaans: : First language

English: : B2 Xhosa: : Al

Upper intermediate Beginner

Bengali: : Al German: : Al

Beginner Beginner

CERTIFICATIONS

. Level Basic Computer Training

• Basic Financial Management Training

Contact this candidate