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Project Manager Customer Service

Location:
Naples, FL, 34112
Posted:
April 24, 2024

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Resume:

KYLE HEISE

951-***-**** ad48j3@r.postjobfree.com

Work Experience

The Dock At Crayton Cove - 2024

Server

Provide customer service

Money Management

Restaurant/staff maintenance

Bussed tables

Organizational Skills

Multitasking

Punctuality

Task Oriented

Thrives in a team environment

Douglas N. Higgins Inc. – Multiple Projects 2023-2024

Project Manager

Managed multiple projects for various owners, including Cities, Counties, State and Federal government entities, and private owners in Southwest Florida.

Perform takeoffs and estimates to compile and submit proposals.

Create and execute contracts for accepted proposals.

Apply for and secure ROW and building permits. Including compiling and submitting all necessary documents to governing entities.

Manage scheduling of crews and phasing.

Procure materials.

Hire and oversee subcontractors.

Submit RFI’s, Submittals, Change Orders, Schedule updates, and progress meetings.

Provide all necessary support to Field management and crews.

Oversee projects and inspect completed work.

Schedule and coordinate inspections with the project owner(s).

Close out projects and permits.

Total Project oversight from estimating to close out.

Yard House - 2022-2024

Server

Provide customer service

Money Management

Restaurant/staff maintenance

Bussed tables

Organizational Skills

Multitasking

Punctuality

Task Oriented

Thrives in a team environment

Collier County Stormwater Division – Multiple Projects 2022 – 2023

Project Manager

Coordinate the process for bidding and contracting services, prepare RFPs for engineering, design, construction, and inspection services.

Perform plan review and provide comments at the 30,60 and 90 percent stages of design.

Provide direction, guidance and assistance to consultants and contractors.

Monitor and coordinate work performed by consultants and contractors and inspect completed work.

Ensure compliance with all applicable codes, laws, rules, regulations, standards, policies, and procedures.

Define project controls and objectives including performance, costs, and schedule objectives.

Ensure project compliance with approved budget and schedule.

Coordinate projects with other divisions, consultants, contractors, utility companies and state agencies, as necessary.

Prepare forms and associated documentation for procurement, work orders, change orders, purchase orders, notices to proceed, and notices to stop work when necessary.

Reyes Construction Inc. – NAVFAC China Lake Missile Magazine Project 2021 – 2022

QC Manager/Project Engineer

Implement the “Three Phases of Control” plan for each DFOW.

Perform field inspections of all work completed.

Perform Project Engineer tasks such as project management, plan review, take-offs, submittals, RFI’s, scheduling, log keeping and cost tracking.

Ensured that all members of the RCI Team were familiar with all site-specific plans and programs created for the project and its corresponding guidelines, rules, and regulations.

Held weekly QC Meetings to ensure customers name standards and specifications were met at all times.

Reyes Construction Inc. – NAVFAC Seal Beach Missile Magazine Project 2020 – 2021

QC Manager/Project Engineer

Implement the “Three Phases of Control” plan for each DFOW.

Perform field inspections of all work completed.

Perform Project Engineer tasks such as project management, plan review, take-offs, submittals, RFI’s, scheduling, log keeping and cost tracking.

Ensured that all members of the RCI Team were familiar with all site-specific plans and programs created for the project and its corresponding guidelines, rules, and regulations.

2

Held weekly QC Meetings to ensure customers name standards and specifications were met at all times.

Reyes Construction Inc. – Metrolink Laguna Niguel Passing Siding Project 2019 – 2020

Foreman

Worked with Reyes engineers and superintendents to install new rail and retaining walls according to plans and specifications.

Worked alongside Kleinfelder Construction inspectors to ensure CQM.

Excavated for retaining walls, graded earthwork, base and ballast for new siding track, turnouts, and switches.

Installed storm drainage and culvert extensions.

Operated equipment/checked grade as needed.

OHL USA – 110/405 Freeway Widening Carson, Ca 2018 – 2019

Foreman

Worked with OHL engineers and superintendents to build the project according to plans and specifications.

Worked with CALTRANS inspectors and engineers to ensure that the work done was according to plans and specifications and approved by the DOT.

Ran a crew of tradesmen to install new traffic lanes, turn offs, retaining walls and storm drainage for the city of Carson.

Performed takeoffs and ordered materials.

Operated excavators, back-hoes, skip loaders, rollers, water trucks, loaders, etc. as needed.

Checked grade/performed layout with the use of GPS and a total station set up as needed.

OHL USA – Carriage Crest Park Storm Trap Carson, Ca 2017 - 2018

Foreman

Worked with OHL engineers and superintendents to build the project according to plans and specifications.

Ran multiple crews of tradesmen to excavate material, install soil nail shoring, fine grade, install precast storm trap units and backfill.

Performed takeoffs and ordered materials.

Operated excavators, back-hoes, skip loaders, rollers, water trucks, loaders, etc. as needed.

Checked grade/performed layout with the use of GPS and total station set up as needed.

OHL USA – USACE Santa Ana Canyon Riverbed Yorba Linda, Ca 2016

Project Engineer

Worked with the Government, OHL engineers, tradesmen, and sub-contractors to maintain a safe work environment and to meet contract requirements on all aspects of the project.

Reviewed plans, specifications, schedules, and RFP’s.

Estimated materials for projects, ordered materials for projects, wrote purchase orders, requests for information, submittals, and daily cost reports.

3

Oversaw individual projects within the job site to ensure compliance with applicable codes, laws, standards, and regulations.

Worked as part of the qc team, ordered materials, wrote RFI’s, submittals, daily cost reports and

performed takeoffs.

OHL USA- MWD Water Reservoir Rolling Hills, Ca 2014 – 2016

Project Engineer

Worked with MWD engineers and inspectors, OHL engineers, tradesmen, and sub-contractors to maintain a safe work environment and to meet specification requirements on all projects.

Oversaw individual projects within the job site to ensure compliance with applicable codes, laws, standards, and regulations.

Reviewed plans, specifications, schedules, and RFP’s.

Estimated materials for projects, ordered materials for projects, wrote purchase orders, requests for information, submittals, and daily cost reports.

Participated in meetings with OHL engineers and executives, meetings between OHL and sub- contractors, and meetings between OHL and MWD.

Windrow Transport - The Manning Pit Irwindale, Ca 2012 - 2014

Foreman

Reviewed plans, specifications, schedules, and RFP’s.

Estimated materials for projects, ordered materials for projects, wrote purchase orders, requests for information, submittals, and daily cost reports.

Provided guidance to the superintendent, workers, and inspectors to ensure quality work that satisfied the plans and specifications.

Coordinated and directed a variety of work activities, including trucks and equipment and the building of embankments, roadways, chokers, and access roads in an efficient manner.

Reviewed budget and schedule to ensure compliance.

Operated a rock truck, sheep’s foot roller, water truck, scraper, and a skip loader to haul unprocessed dirt and rock, haul clean dirt, make grade, and achieve sufficient compaction.

Education/Qualifications

B.S. Civil Engineering program at California Polytechnic University, Pomona, California. 3 years attended. Expected Graduation Year 2024.

Construction Quality Management for Contractors USACE/NAVFAC Certificate (CQM).

EM – 385 USACE/NAVFAC Certificate

HAZWOPER 40 HR.

OSHA 30 HR.

Class VII Rough Terrain Forklift Training 29CFR 1910.178.



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