PHILIPINA PHILIBERT KATUNZI

ad48g3@r.postjobfree.com

+255***-***-***/+255***-***-***

DAR-ES-SALAAM, TANZANIA

OBJECTIVE

To work in a firm with a professional work driven Environment, where I can utilize and apply my knowledge, skills which enable me to grow while fulfilling organizational goals. To solve different technical problems within the organization with the aim of improving organization quality and ensure high optimization of resource. EDUCATION

2017-2020: Bachelor Degree in Accoutancy NTA Leber 8 Tanzania Institute of Accountancy

GPA 3.7 Out of 5 (Upper second class)

WORKING EXPERIENCE

December 2023-2024 Restaurant

Position: Waiter

Responsibilities

Quick reset and clean up tables after customer leaves to enable speed turnaround and guest flow

Maintain customer satisfaction by clarifying question above orders and specializes iterm. Make sure the dishes are clean and dry.

November 2021-2023 UDA Rapid Transit Public Limited Company (UDART) Position: Cashier and customer care (two year contract) Duties and responsibilities.

Preparation of daily report of the revenue received. Count money in Cash drawers to ensure amount are correct. Selling single Trip Tiket to customers and providing receipts. Sorting, Count and wrap currency and coins.

Calculating sales mode during the shift and Reconcile with total cash received. Provision of good customer care.

July-September 2019 CRDB Bank Plc.

Position: Customer services department

Duties and responsibilities

Issuing a Bank card to a qualified person

To provide consultation to customers on loan advancement and repayment. To sort and count money.

Proper receive and register cheque and TT.

SKILLS

Oustanding communications skills.

Customer care services.

Performance improvement

problem solving

Work under minimum supervision.

Fast learner.

computer skills

LANGUAGE

fluency in both Swahili and English