Chanda Banks
Hard working quick learner
Stockbridge, GA 30281
ad48fe@r.postjobfree.com
Patient and empathetic with an extensive background in conflict resolution and customer care. Desires a career in which I can provide my service and experience to the company. Authorized to work in the US for any employer
Work Experience
Customer Service Representative
TSI - Transworld System, Inc - Norcross, GA
December 2023 to January 2024
Inbound calls for Toyota guests helped with warranties and all things that had to do with their vehicles Creative Director/Customer Service Representative
Bold Touch Crafts, LLC - Stockbridge, GA
July 2021 to March 2023
Create and design apparel for customers
Press and design apparel
Take customers orders online and in person
Keep up with the bookings and payments
Call Center Customer Service Representative
Chime Solutions - Morrow, GA
March 2020 to June 2021
Took inbound calls for Kaiser Permanente
Schedule appointments for clients
Updated clients information
Instruct clients to their nearest Kaiser Permanente facilities Customer Service Representative/Office Administrator Affordable Glass & Mirror Inc. - Lake City, GA
November 2017 to September 2018
Work the front desk, answer phone, file papers, & greet customers Manufacturing Associate
NCR - Midland, GA
August 2016 to October 2017
Placed wires and chips in computers
Debug computers that did not operate properly
Assembled and programmed debit/credit cards scanners and attached them to the proper computers Lead/Deboner/Rework
AlaTrade Foods - Phenix City, AL
November 2007 to February 2011
• Worked the production line/ Issued employees out their tools
• Assist the supervisor
• Filed paperwork
Picker/Packer
CharBroil - Columbus, GA
June 2004 to August 2005
• Pulled orders off the order sheet
• Picked parts throughout the warehouse
Machine Operator
Safety Committee - Pine Mountain Valley, GA
April 1999 to October 2003
• Worked the production line as well as did rework
• Worked on the safety committee
• Worked on the DSI machine
• Packer throughout the warehouse
Education
Associate in Medical Billing And Coding
Ultimate Medical Academy-Tampa - Tampa, FL
August 2019 to Present
Associates of Science in Medical Office Administration Virginia College - Columbus, GA
2015 to 2017
Associates of Science in Criminal Justice
Virgina College - Columbus, GA
December 2013
High school diploma or GED
Skills
• Microsoft Office (3 years)
• Execl (2 years)
• Customer Service (2 years)
• Front Desk
• Reception
• Front Office
• Filing
• Receptionist
• MS Office
• Data Entry
• Clerical
• Medical Terminology
• Organizational Skills
• Inventory
• Word
• training
• Time Management
• Excel
• Debugging
• Medical Billing
• Live Chat
• Warehouse Experience
• Typing
• Microsoft Excel
• Hospitality Experience
• English
• 10 key calculator
• Food safety (2 years)
• Customer service
• Computer skills
• Driving
• Heavy lifting
• GPS
Certifications and Licenses
Food Safety Certification / Food Handler
May 2023 to Present
Food Safety and Food Handler certification
Driver's License
February 2020 to September 2025
Additional Information
Skills
• Exceptional communication skills
• Proficient in cash management
• Multi-line phone talent
• Quick learner
• Local/state health laws knowledge
• Medical and criminal terminology