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Business Analyst, Product Management, Project Management

Location:
Pittsburgh, PA
Posted:
April 24, 2024

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Resume:

Kumar Chinmay

ad48f1@r.postjobfree.com • 412-***-**** • https://www.linkedin.com/in/kumar-chinmay/

SUMMARY

MBA candidate specializing in Business Analytics with 4+ years of experience, skilled in predictive analytics, data visualization and process modeling, and product development, seeking an analyst intern role to drive business value by generating insights EDUCATION

University of Pittsburgh, Joseph M. Katz Graduate School of Business Pittsburgh, USA Master of Business Administration with Business Analytics (STEM Designation, GPA: 3.9, Merit Scholar, TA) April 2025 Visvesvaraya Technological University, BMS College of Engineering Bengaluru, India Bachelor of Engineering, Information Science and Engineering (GPA: 3.7) Aug 2020 PROFESSIONAL EXPERIENCE

CivWiz Learning App, Pittsburgh, PA Oct 2023 – Present Business Analyst

• Led strategic alignment among developers, content creators, and advisors to harness data analytics; pivotal in steering successful beta launch and shaping product roadmap, leading to a 25% increase in university funding.

• Envisioned and improved the application interface and user experience by conducting surveys, interviews, and testing among 2000 Pitt students, identifying pain points, and prioritizing opportunities leading to a 40% uplift in daily active users

• Identified key KPIs and strategically led targeted feature prioritization, successfully boosting user engagement by 30% Akamai Technologies (American Cloud Computing, Security, Content Delivery Network), Bengaluru, India Jan 2020 - July 2023 Senior Software Developer, Media Delivery Products (Feb 2022 - July 2023)

• Directed media encryption product verification through tool development and plan execution, collaborating with developers, testers, clients, and PMs to address customer needs within tight deadlines, culminating in a $20M contract with the client

• Headed a team to build an anomaly alerting dashboard for a 1000+ machine network, leveraging network aggregator data using SQL queries and using A/B testing to refine the UX, enhancing network visibility and reducing anomaly resolution times by 40%.

• Spearheaded a cross-functional team to enhance the Adaptive Media Delivery cloud product platform, developing an Automated Testing Product that reduced regression time by 55% and saved approximately $500,000 annually in resource costs

• Pioneered a two-day inter-team Ideation event, with 40+ attendees, yielding 3 process improvement solutions for the company Software Developer, Media Delivery Products (Jan 2020 - Jan 2022)

• Strategized and executed adaptive media delivery team's go-to-market testing for three major cloud products, enhancing LIVE and VOD streaming, which generated $5 million from over 30 clients and led to a rapid promotion

• Led a testing platform consolidation project, coordinating with SMEs and utilizing Jira and Confluence for project tracking and minimizing spillovers, streamlining verification scripts and libraries across products, achieving a 60% reduction in regression time

• Orchestrated 12 sprint cycles as Agile Scrum Master for 5 projects, achieving on-time delivery and decreasing spillovers by 30%

• Built an automated platform load testing framework with Jenkins, saving about $250k in hardware costs per monthly release PROJECTS & ACHIEVEMENTS

• 2nd place, TL Saaty Hackathon, 2024: Directed a team in overhauling Duquesne Light's pole inspection via AHP and BOCR decision-making processes and data analysis, cutting costs by 33% over 12 years, and presented to two judge panels

• Six Sigma logistics optimization consulting project, Giant Eagle Retail, 2024: Led a team to develop a return cost calculator for the client, and implemented return policy guidelines, saving $90k yearly by optimizing return processes and reducing outliers

• Spotify project, 2024: Developed 96% sensitive ML model for track popularity predictions, guiding marketing decisions

• Finalist, Crane Competition, 2023: Conducted buy vs make analysis, by building a predictive model for 25% profitability boosts

• VP, Product Management and Consulting Clubs: Organized 5 events, drawing 500+ attendees, boosting engagement by 40% SKILLS & CERTIFICATIONS

• Certifications: Product Owner (CSPO), Product Management, Google Project Management, Six Sigma Green Belt, Generative AI

• Business Analytics: Big Data Analytics, Data Visualization, Predictive Modeling, Statistical Analysis, Data Modeling

• Product Management: Strategy & Road Mapping, Market Research, A/B Testing, UX, Human-centered design, SaaS, Agile Scrum

• Software & Tools: Python, Advanced Excel, Tableau, SPSS, Visio, MySQL, MongoDB, JSON, Git, Jira, Confluence, Jenkins, Azure



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