Michelle Jones

Customer service/General production/ operations/ warehouse associate

Newport News, VA 23607

ad48d4@r.postjobfree.com

+1-757-***-****

• Dependable

• Attentive to details

• Goal oriented

• Number one goal is to make sure the patrons/customers are always happy.

• Able to follow written as well as verbal directives.

• Management experience

• Excellent problem solver

• Team Leader experience

• Able to work well in a fastpaced environment

• Always remaining teachable and open to suggestions.

• Always keeping the main goal of the company's growth and the growth of my team. Authorized to work in the US for any employer

Work Experience

Grocery Stock Associate

Walmart - Hampton, VA

April 2023 to Present

• Clean

• Stock shelves

• Rotate product

• Change prices accordingly

• Assist customers in locating product

• Assure only the freshest products are being sold

• To eliminate backstroke by assuring that shlvesstay stocked for patrons to purchase.

• To assist with trucks daily

• To maintain a clean and orderly area at all times

• To be punctual and attentive to area to assure no debris are left in harm's way of customers as they shop.

• To give the best customer service at all times keeping in mind the customer is the most important part of the company .

General Production Worker

Smithfield Foods - Smithfield, VA

February 2023 to April 2023

• Maintain steady efficient work pace.

• Met all quality checks

• Attentive to detail

• Endurance of correct product packaging

• Maintained a sanitary work space

• Made sure all PPE is worn correctly at all times while operating machines.

• Working together as a team to obtain the best quality of product and production numbers. Retail Sales Associate

7-Eleven - Hampton, VA

August 2022 to February 2023

• Greet all customers

• Assist with purchases

• Balance registers to ensure correct accounting for the next shift.

• To stock shelves.

• Truck check in

• Inventory management

• Responsible for online package and order management

• Operated point-of-sales (POS) system

• Responded to customer inquiries about All store merchandise and services

• Straightened merchandise displays on sales floor

• Cleaned and sanitized restrooms, storage areas and counters in 7 eleven convince store

• Maintained paperwork

Housekeeper

Super 8 Motels - Newport News, VA

July 2021 to January 2022

• Disinfected (area or item rooms bathrooms counters equipment)

• Cleaned windows

• Took out trash

• Provided friendly service to guests, residents and employers

• Removed waste daily

• Prepared linens

• Kept rooms stocked

• Cleaned windows

• Worked as housekeeper in Hotel, an apartment building and a home

• Helped with laundry

• Kept items properly stocked

• Sanitized (area or item rooms bathrooms counters equipment)

• Washed dishes

• Cleaned windows

• Trained new hires

• Provided friendly service to guests, employers, residents and clients

• Helped train new hires

Sales Associate

7-Eleven - Newport News, VA

March 2020 to April 2021

• Customer service

• Maintain clean and healthy environment

• Assist with all purchases

• Truck check in

• Product rotation

• Keeping a good eye for detail in all aspects of the job.

• Worked as team lead

• Greeted customers in a friendly manner

• Answered customer questions

• Communicated with customers over the phone

• Assisted an average of 200 customers per day

• Processed customer transactions

• Handled returns and exchanges

• Maximized sales transactions

• Monitored inventory

• Restocked merchandise

Education

Trade school in Medical Billing & Coding/medical administration Everest college - Newport News, VA

August 2013 to July 2015

High school diploma or GED

Bethel High School - Hampton, VA

September 1998 to June 2001

Skills

• English

• Cleaning

• Supervising experience

• Communication skills

• Facilities maintenance (1 year)

• Data Entry

• Hotel experience (10+ years)

• Hospitality (10+ years)

• Commercial cleaning (8 years)

• Laundry

• Plastics injection molding (2 years)

• Assembly line (3 years)

• Packaging (1 year)

• Machine operating (5 years)

• Sanitation

• Warehouse experience (5 years)

• Restaurant experience

• Cash register

• Cooking

• POS

• Serving

• Hospitality

• Cash handling

• Customer service

• Leadership

• English

• Supervising experience

• Conflict management

• Order management system

• Product management

• Direct sales

Certifications and Licenses

Tax preparation

ACA Entry-Level Program Staff Certificate

July 2016 to Present

Additional Information

• Experienced housekeeper/ commercial maintenance tech

• Immediately available to work

• Dependable transportation

• Flexible with schedule if needed

• Teachable and willing to learn to be more of a asset to your company.

• Experienced machine operator.

• Computer literate and efficient

• General production and assembly line experience

Contact this candidate