John Lee Starks

**** *. *’Connor Blvd, **** ad48d1@r.postjobfree.com

Irving, TX 75039 214-***-****

Profile

Result-Driven Professional

Weight and Freight Specialist with an Associate’s in Computer Science and a professional background in managerial, leadership, and problem solving skills Proficient in Microsoft office and TPX (Sessions), and the ability to operate forklifts and manage high volume freight.

Education and Certification

Associates in Computer Science

Tyler Junior College

Tyler, TX

August 1981-November 1983

Certified Master Trainer

Brookhaven College

Dallas, TX

April 2016-September 2016

Work Experience

Weight and Research Specialist, T-Force Freight March 2021-Present

Examine shipment.

Correct Bill of Lading.

Correct classification of shipments.

Audit, correct, and resolve BOL errors and notify appropriate parties of changes.

Interact with customers and provide education in the importance of proper descriptions, packaging, and shipping procedures.

Maintain knowledge and ability to serve as a company resource and expert in NMFC classifications, how products are sold at market, and ensure all laws, regulations, and company standards are consistently upheld.

Weight and Research Specialist, UPS Freight March 2002-March 2021

Examine shipment.

Correct Bill of Lading.

Correct classification of shipments.

Audit, correct, and resolve BOL errors and notify appropriate parties of changes.

Interact with customers and provide education in the importance of proper descriptions, packaging, and shipping procedures.

Maintain knowledge and ability to serve as a company resource and expert in NMFC classifications, how products are sold at market, and ensure all laws, regulations, and company standards are consistently upheld.

Precision Dialing Services March 1997-March 2002

Manage and receive large amounts of inbound calls.

Identify customers’ needs, clarify information, and provide alternative solutions to those needs.

Seize opportunities to upsell products.

Communicate well with customers to provide them with their needs.

Professional References

Amando Ochoa Carl Goodfellow Elisa Cantu

972-***-**** TForce Freight 2726 Wilhurt Ave.

801-***-**** Dallas, TX 75216

Salt Lake City, Utah 214-***-****

ad48d1@r.postjobfree.com

Contact this candidate