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Customer Service Nursing Assistant

Location:
Lithonia, GA
Posted:
April 23, 2024

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Resume:

Abreanna Gibson

**** ***** **** **** ***.*** Lithonia, Georgia 30058

Cell: 470 -767-7201

Email: ad48cz@r.postjobfree.com

OBJECTIVE

A fresh and enthusiastic Certified Nursing Assistant seeking a position in this company where I can utilize my clinical skills at their best while providing quality health care to patients

PERSONAL SUMMARY

Familiar with medical terminology, disease control standards, safety and monitoring, HIPAA regulations,

age specific developmental factors, cultural competency, and customer service

PROFESSIONAL EXPERIENCE

East Lake Arbor Decatur, GA

Temporary Nursing Assistant May 2021 – Present

Provides Laundry and linen washing

Helps achieve self-care ability such as, ambulation, and range of motion exercises.

Provide personal care such as personal hygiene, feeding, dressing, and transferring.

Measure & record weight and vital signs of patients

Adhere to safety and infection control policy according to Standard Precautions.

Reports changes in resident conditions, accidents or incidents.

Maintains resident and work areas in clean, orderly and safe manner.

Allied Universal Security Services

Security Professional October 2019– April,2021

Displayed exceptional customer service and communication skills

Prior ability handling crisis situations at the client site, calmly and efficiently

Assisted in lifting patients as needed to either assist nursing staff or help transport expired patients

Mastered intermediate computer and Avigilon cameras to operate wireless technology at client specific sites

Greeted and directed visitors as appropriate based on purpose of their visit

Demonstrated outstanding organizational skills required and ability to accurately maintain and organize large volumes of paperwork

Observed, reported, and documented any suspicious activity and or incidents according to the company guidelines

Zaxby’s Enterprise LLC

Assistant Manager May 2017– September 2019

Assisted with providing Team members and Shift Managers with the appropriate training

Communicated openly and honestly with staff and all others about plans, progress and issues

Purchased supplies as needed and over seed the preparations to ensure that every product served met the company standards of product quality.

Held and stored all food items to follow food safety guidelines.

Cleaned and maintained equipment to company standards.

Made sure customer needs were met in a manner that reflected positively on the company.

Emory Healthcare August 2022-Present

Patient Care Tech-Inpatient Rehab

Performed assigned patient care under the direction of a Registered Nurse.

Helps achieve self-care ability such as, ambulation, and range of motion exercises.

Provide personal care such as personal hygiene, feeding, dressing, bathing and transferring.

Adhere to safety and infection control policy according to Standard Precautions.

Reports changes in resident conditions, accidents or incidents.

Maintains resident and work areas in clean, orderly and safe manner.

Showed Proper bedside manner and empathy to all patients. Showed teamwork while working with the other staff members.

Rounded on patients every two hours and/or as needed.

Entered Patient information such as vital signs, Intake& output, daily cares and Safety into Epic.

Floated upon request to other units such as Telemetry and Med Surg.

Delaware North Companies

Lead Prep Cook April 2013– May 2017

Labeled, dated, and wrapped food product, adhered to Serv Safe procedures.

Followed all health codes and sanitation regulations.

Performed opening and closing duties and side work duties as instructed.

Provided timely, attentive, and upbeat service to customers.

Maintained food, utensils and equipment in a clean and orderly manner.

Prepared food to specifications before and during unit operations.

Volunteer Experience

Caretaker/ Provided Care June 2011– August 2011

Assisted with personal care and hygiene.

Assisted with feeding resident.

Maintained the highest level of professionalism and customer service standards.

EDUCATION

FAKS Allied Health Education Center: College Park, Georgia:

Certification: Certified Nursing Assistant (June,2021)

College: Sanford Brown College, Dunwoody, GA

Major: Certified Medical Assistant (August,2011)

High School: Miller Grove High School Lithonia, GA

Certification/Diploma received: High School Diploma (May,2010)

Additional Certifications:

BLS,CPR, 1ST Aid, AED certification: American Heart Association. Serv safe certified

Computer Skills

Microsoft Office: Word, PowerPoint, Excel, Internet Explorer, Adobe Acrobat PDF 7.0,EPIC

References

References available upon request



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