Dymond Sims
ADDRESS Chicago
United States
EMAIL ad48c4@r.postjobfree.com
PHONE 708-***-****
DATE / PLACE OF
BIRTH
**/**/**** / *******, ********
** ******* ******** ***** * motivated attitude and a variety of powerful skills. Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Dedicated to identifying customer needs and delivering effective solutions to all problems. Highly competent communicator skilled in multitasking and effectively communicating with others. Adept in making key decisions and working with other professionals to achieve goals and solve problems. 02 EMPLOYMENT HISTORY
Mar 2019 — May 2019
Macomb
CashieratMcDonald's
• Brought forth a self-motivated attitude, as well as the ability to collaborate.
• Maintained up-to-date knowledge of all promotions and sales.
• Greet and assist customers with their orders.
• Responsible for cash handling and managing customer transactions 2021 — 2021
Macomb
Guest Service RepresentativeatJB Hawkes
• Brought forth a self-motivated attitude, as well as the ability to collaborate.
• Maintained up-to-date knowledge of all promotions and sales.
• Greet and assist customers with their orders.
• Responsible for cash handling and managing customer transactions
• Keeping track of inventory and making sure products are stocked properly. Sep 2022 — Present
Remote
Customer Care RepresentativeatA.W. Companies Inc
• Respond to inbound calls in a timely and professional manner
• Assist Customers by answering questions about products and services
• Address questions related to orders placed by customers
• Follow up with customers to ensure they have received quality customer service
• Complete after-call information and data entry to the system. 03 EDUCATION
Aug 2013 — May 2017
Blue Island
Dwight D. Eisenhower
High School Diploma
Aug 2017 — Dec 2018
Macomb
Western Illinois University
Jun 2019 — May 2021
Macomb
Spoon River College
04 SKILLS Microsoft Office
Customer Service
Fast Learner
Computer Skills
Critical thinking and
problem solving
Strong Communication
Skills
05 HOBBIES In my spare time I enjoy reading and cooking at home. I also enjoy walks with my dogs to the dog park. One of my older hobbies I have started to revive is drawing and creating art again.