Jamie Factor

Ready to grow

Norman, OK *****

ad48bh@r.postjobfree.com

+1-918-***-****

Highly determined and teachable professional with experience in warehouse, shipping and receiving, customer service and management. Seeking a full-time position with a company I can advance with. Detail oriented, hard-working individual with the ability to advance and motivate others to do better work.

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Limo Command - Oklahoma City, OK

December 2022 to Present

• Inbound/Outbound calls

• Dispatch

• Reservations

• Provide coverage for various international companies assisting with emails, chat, booking and quoting trips

• Assist with trip details, mapping service areas, and rates

• Observe flights and grids for any flight delays

• Assist drivers and affiliates with reservation information

• Data entry

• Ability to work with multiple screens while navigating multiple applications

• Record all daily interactions

Mentor/Volunteer

Unity House - Oklahoma City, OK

September 2022 to June 2023

• Mentor women coming from prison, court ordered, remerge programs, or off of the street in a sober living environment.

• Enforce daily living skills

• Enforce guidelines and rules of signed contract

• Enforce required inhouse/outside meetings

• Provide various resources and services in the community Warehouse Associate

Morsco HVAC Supply - Oklahoma City, OK

March 2022 to July 2022

• Customer service

• Inbound/outbound phone calls and/or deal directly with customers

• Process orders

• Pick orders

• Palletize orders and prepare for delivery, pickup, or shipment

• Operate electric and regular pallet jack, hand trucks, and forklift

• Restock bin locations

Cashier/Unloader

Williams Food - Anadarko, OK

July 2021 to December 2021

• Customer service

• Supervise stocking of specialty foods and health and beauty aids

• Run register and total cash drawer

• Stock, clean, and face product

• Unload trucks and pallets

• Place products on sales floor or in overstock

• Set up displays.

Assistant/Housekeeping Manager

Knights Inn - Anadarko, OK

January 2015 to December 2017

• Customer service and hospitality

• Oversee day to day operations and housekeeping staff

• Assign housekeeping duties

• Answer inquiries pertaining to hotel services, guest registration, travel recommendations and events

• Clean and maintain lobby and common areas

• Light maintenance

• Collect payments, compute bills and record daily total revenue Education

AAS in Healthcare Management

OSU-Oklahoma City - Oklahoma City, OK

August 2023 to Present

Secondary School Education in Business Information Technology Caddo Kiowa Technology Center - Fort Cobb, OK

August 2002 to March 2003

GED in General Studies

Caddo Kiowa Technology Center - Fort Cobb, OK

November 1996 to April 1997

Skills

• Customer Service

• Accurately fills out reports and paperwork

• Clean and ensure a hygienic work environment

• Able to meet physical demands

• Supervisory experience over teams of 3+ individuals

• Housekeeping Management

• Guest Services

• Shipping & Receiving

• Telemarketing

• Microsoft Office (1 year)

• Warehouse Experience (3 years)

• Cash Handling (10+ years)

• Data Entry (2 years)

• Front Desk (2 years)

• Hospitality Experience (5 years)

• Inventory Control (Less than 1 year)

• Leadership Experience (5 years)

• Network (10+ years)

• Organizational Skills (10+ years)

• Office Experience (1 year)

• Restaurant Experience (1 year)

• Supervising Experience (2 years)

• Cold Calling

• Presentation Skills

• Administrative Experience

• Upselling

• Management

• Typing

• Microsoft Outlook

• Office Management

• Research

• Sales

• Time Management

• Computer Operation

• Commercial Cleaning

• Warehouse Distribution Experience

• Pallet Jack

• Load & Unload

• Order Picking

• Packaging

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• Order Picker

• Mentoring

• Microsoft Powerpoint &öÆg&V v BW W& Væ6P &WF Â6ÆW

• Microsoft Word

Certifications and Licenses

Food Handler Certification

Assessments

Cleaner fit — Proficient

February 2022

Measures the traits that are important for successful cleaners Full results: Proficient

Work style: Reliability — Proficient

February 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Customer service — Proficient

June 2022

Identifying and resolving common customer issues

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Basic Computer Technology

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