Giann Carlo Floresca
ad4898@r.postjobfree.com
Blk1 Lot15 Alps street, Camella 2E, Putatan, Muntinlupa City
EDUCATION
Bachelor of Science in Hotel, Restaurant, and Institution Management Mar 2013 - Jul 2017
De LaSalle College of Saint Benilde, Muntinlupa City, Philippines
SKILLS
A quick learner who can work under pressure and effectively communicate with team members.
WORK EXPERIENCE
Customer Service Representative May 2022 - Jun 2023
Concentrix (AT&T Sales Account)
-Customer Service, Sales, and Billing functions for AT&T’s wireless mobility services.
Freelance Writer Aug 2021 - Dec 2021
hellodoctor.com.ph
-Researching and writing medical articles about various medical conditions, their symptoms, effects, and the like.
Coordinator - Sourcing Mar 2021 - Jul 2021
Alexander Mann Solutions (PWC APAC account)
-Human resources functions from digital interviews to writing employee agreements and contracts.
Banquet Waiter/ Buffet Man Nov 2018 - Oct 2019
Extra mile Manpower Solutions (Crimson Hotel)
-Mise en place, Waiting tables, Set up and maintain buffets.
Customer Care Agent Apr 2018 - Sep 2018
Teleperformance Sucat • Muntinlupa City
-Chat support for Hotels.com account. Handled inquiries, changes, and refunds for reservations and partner hotels.
Assistant Server Apr 2017 - Aug 2017
Grand Hotel • Mackinac Island, Michigan
-Mise en place, Assistant Server, and Buffet Man in the Hotel’s Main Dining Room, Woods Restaurant, and the Fort Mackinac Tea Room.
Food Runner - Intern Nov 2016 - Mar 2017
Stratton Mountain Resort
-Food Runner at Grizzly’s Restaurant and Bar; Cashier and Stocker at Sunbowl Lodge and Mountain Smoke, Mid Mountain.