Attention to Detail

Adaptability

Organized

Collaborative

Proactive

Improving Efficiency

Cash Posting

ICD-10

CPT codes

S K I L L S

BILLER/COLLECTOR SPECIALIST

Berman Skin Institute/October 2021 – April 2023

Responsible for timely, appropriate billing and collection of monies from Payors on specialized and complex accounts. Receives and post payments to accounts, monitors overdue accounts, and collect debts.

Key Accomplishments:

• Eliminated backlog in financial reporting responsibilities

• Successfully reduced account receivable collections from 160 days to 30 days by making collection calls,

PATIENT ACCOUNT REPRESENTATIVE

Menkes Clinic/October 2018 – December 2020

Completed billing and accounts receivable follow up and related customer service activities. Ensured claims were billed timely and accurately using Nextech. Proactively escalated all unbilled claims and other issues that may delay billing to management. Received and processed correspondence and phone inquiries from patients, payers and third parties in a timely and professional manner. Key Accomplishments:

• Eliminated backlog in financial reporting responsibilities within 30 days of hiring.

• Successfully reduced accounts receivable collections from over 360 days to 60 days by appeals and collection calls. This resulted in an extra $30,000 collected withing the first 90 days of hiring.

MEDICAL BILLER

Trinity Management Services/February 2016 – September 2018 Skillfully performed all medical billing tasks for a mid-sized home healthcare agency. Reported all unbilled claim information and issues to management to ensure there was no adverse effect on cash collections or accounts receivable. Maintained managed care and contractual arrangements in order to resolve and process accounts by HMO/PPO payers.

Key Accomplishments:

• Created monthly and annual budget and forecast reports that contributed to a 5% decrease in annual expenditures.

• Resolved credit balances that were due to patients and payers. Posted daily cash and adjustments for hospital and professional billing. Ensured all E X P E R I E N C E

ASSOCIATE OF ART

Business Management

Foothill College

Los Altos Hills, CA

E D U C A T I O N

Highly organized and diligent professional drawing upon fifteen years of experience in medical billing and accounts receivable to contribute to smooth and productive operations. Collaborate cross-functionally across organizational levels to build consensus regarding billing best practices, track benchmark achievement regarding monies received, and troubleshoot emerging issues regarding payer follow up. P R O F E S S I O N A L P R O F I L E

650-***-****

ad486v@r.postjobfree.com

Mountain View, CA

CHRISTINE BLOXSON

M E D I C A L B I L L E R

Microsoft Office Suite

Nextech

EPIC

Medicare

Medi-Cal

HMO

PPO

3rd Party Billing

Appeals

MEDICAL BILLER

JMA Staffing- Washington Hospital/May 2015 – January 2016 Completed medical billing for a large urban hospital. Managed verifying coinsurance billing for several health care benefit plans including HMO, Medicare A&B and Medi-cal. Served as a strong liaison and initiated collaboration between internal departments. Researched missing explanation of benefits (EOB) as well as payment histories including unapplied cash and credit balances. MEDICAL BILLER

Los Altos SubAcute/March 2002 – March 2015

Managed HMO medical billing as well as Medicare A & B coinsurance. Posted customer miscellaneous medical orders. Acknowledged and responded to customer inquiries regarding all billing issues.

CERTIFICATE IN MEDICAL

BILLING AND CODING

MVLA Adult Ed

May 2015

650-***-****

ad486v@r.postjobfree.com

Mountain View, CA

E X P E R I E N C E c o n t i n u e d

T E C H N I C A L

S K I L L S

E X T R A

CHRISTINE BLOXSON

M E D I C A L B I L L E R

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