Work History

Education

Registered Nurse

Mariana

Parchman

Contact

Address

Lakeland, FL 33810

E-mail

ad4856@r.postjobfree.com

WWW

https://bold.pro

/my/mariana-parchman-

240*********/601r

Skills

Budget Management

Hiring and Terminations

Task Delegation

Critical Thinking

Staff Leadership

Familiar with excel, word,

zen desk, quickbooks

Hardworking, fast learning, looking for remote work. Customer Service Representative

Advanced Call Center

Resolved customer complaints with empathy,

resulting in increased loyalty and repeat business. Fostered a customer-centric culture within the team by consistently reinforcing the importance of

empathy, understanding, and patience in all

interactions with clients.

Participated in team meetings and training sessions to stay informed about product updates and

changes.

Assisted customers in navigating company website

and placing online orders, improving overall user

experience.

2013-04 -

2015-04

Nurse Manager

Caring Hands

Quickly responded to situations impacting safety

and security to unit, actualizing crisis prevention interventions to control and de-escalate situations. Promoted patient and family comfort during

challenging recoveries to enhance healing and

eliminate non-compliance problems.

Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.

Conveyed treatment options, diagnosis information

and home care techniques to patients and

caregivers to continue care consistency.

2009-04 -

2014-04

Associate Degree In Nursing: Nursing

University of Mobile - Mobile, AL

1996

Contact this candidate