Atlanta Ga Account Representative
Resume:
Karen Ransom
Atlanta GA 30339
ad484r@r.postjobfree.com
Objective
To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well independently and with people.
Qualifications
Strong verbal and personal communication skills
Self motivated, initiative, high level of energy
Tolerant and flexible to different situations
Problem analysis, use of judgment and ability to solve problems efficiently Experience
Aldridge Pite Haan LLP, AtlantaGA Jan 17 to Present Legal Garnishment Representative
Manage and review 5000 files to resolve garnishment issues. Prepare and efile orders, dismissals and other related documents to Peach Court or Odyessy. Communicate with clerks, garnishees and debtors for resolutions to complete garnishment Review for bankruptcy and payment to dismiss.
Audit files for funds in court registry, documents needed to get funds disbursed, missing or misapplied payments, accounts to be dismissed and closed
McCullough Payne & Haan LLC, Atlanta GA June 07 to Jan 17 Legal Account Representative
Investigates, evaluates, and analyzes financial statements related to debtor income, assets and employment history in order to determine ability to pay; sets terms and methods of repayment Review files for suit, gathers information and evidence to be used in civil proceedings to obtain liens, abstracts of judgments and garnishments.
Verify employment for location information and garnishments Heavy contact with attorneys, finance companies and court officials regarding status of accounts Merge documents (Pleadings, Letters, Summons and Affidavits) Determines when collection actions for restitution have not been effective and refers them for legal Receivable Management Services, Atlanta GA October 04 to June 07 Collections Specialist
Maintained a file of 500-1000 accounts through a predictive dialer system Providing customer service regarding collection issue, process client discrepancies and short payment. Review for monitoring and maintaining assigned accounts-Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos Reviewed and referred accounts for litigation
Mail correspondence to customers to encourage payment of delinquent accounts Provide timely follow-up on payment arrangements
Accountable for reducing delinquency for assigned accounts Performed other assigned tasks and duties necessary to support the Accounts Receivable Department Green Tree Financial Services fka Conseco Finance, Duluth GA January 01 to June 04 Loss Mitigation Specialist
Identified an appropriate solution for preventing foreclosure and reduced repossessions through loss mitigation tools via Loan Modifications, Forbearances, Short Sales and Transfers of Equity Follow up with sheriff’s departments for writs of possession and execution of evictions Enter and process credit reports for skip tracing and location of information Comply with all servicing requirements as necessary for udits compliance, state and federal laws FDCPA Other Experience
United States Army 31M and 92Y February 84 to October 88 Computer Skills
Microsoft Windows, Vista, Excel, Word Perfect, Outlook, CLS, TYSES, CLS and CUBS, References:
Gregson Haan, Attorney at Law
3525 Piedmont Rd
Bldg 6 Suite 750
Atlanta, GA 30305
Stacey Day, Senior Manager
3525 Piedmont Rd
Bldg 6 Suite 750
Atlanta GA 30305
John Wampler, Director of Compliance
3525 Piedmont Rd
Bldg 6 Suite 750
Atlanta GA 30305
Chandra Anderson, Director of Accounting
3525 Piedmont Rd
Bldg 6 Suite 750
Atlanta GA 30305
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