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Customer Service Representative

Location:
Gallipolis, OH, 45631
Salary:
45,000.00
Posted:
April 24, 2024

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Resume:

I live in PR but I am looking for a job in Galliopolis to move

cel. 787-***-**** ad484f@r.postjobfree.com

Ivette Asencio Padilla

Objective To assume a position in a company in accordance to my background and experience where I can demonstrate my knowledge, abilities, and skills.

Experience 08/20-Presente Triple S Salud Vital Mayagüez, PR

Customer Service Representative

Receive calls and visits from policyholders.

Work transactions requested by the insured.

Other tasks as assigned by the supervisor.

07/14-8/2020 Triple S Salud PSG Mayagüez, PR

Secretary

Receive calls and transfer them to different offices.

Send documentation to the main office.

Generate reports to send to the Manager and Supervisors.

Manages administrative functions of the areas such as: requisitions of purchase and office supplies, receive suppliers and take notes of meetings.

Coordinates internal activities.

10/04-07/14 Triple S Salud Comercial Mayagüez, PR

Secretary/Administrative Assistant

Service and guidance regarding health insurance.

Fill out health insurance applications.

Register in the system all the documents and telephone calls of the customers.

Send ID Cards to customers.

Assist the Manager in manage the office.

10/02-02/04 Cordis LLC, Johnson & Johnson San Germán, PR

Documentation Clerk

Process requests to generate manufacturing documents.

Maintains certification files update.

Generate certifications for all levels.

Maintains validation files (SOPs) update.

Process request to generate logbooks for manufacturing.

Maintains logbooks records update.

09/99-08/02 Americana Ships Tampa, FL

Documentation Clerk & Coordinator

Receives bill of lading (B/L) instructions and EDI (Electronic Transmissions) of some bill of ladings.

Verifies booking versus B/L instructions.

Work with Coordinators and Customer Service Representative to resolve any discrepancies.

Enter all necessary information into the computer system required to generate a B/L.

Requests NANDA Code (Shipper’s Code) if one is not available.

Checks credit status.

Verifies container information in regards to current status to ensure correct date entered in B/L.

Assists in preparing courier package.

Advises Coordinator on number of outstanding B/L

Assists Coordinator with sending responses to overseas requests.

04/99-09/99 Five Star Staffing Tampa, FL

Employment Specialist

Account Payable.

Interviewing people to locate them in different companies.

Received calls from companies to find people to fill positions.

11/97-04/99 AAA Auto Club South Tampa, FL

Payments Remittance Payable Clerk

Responsible for distributing credit card payments to proper areas.

Works remittance area dirties (cards with changes).

Prints screens on rejects from the error report.

Back-up to the mail opener.

Data entry

06/95-07/97 Propper International Mayaguez, PR

Material Utilization Clerk

Calculate the yardage used in the cuts and verify discrepancies to generate the production and Material Utilization Report.

Clerical Works (memos, e-mails, letters, filing).

Receive and distribution of the cutting reports.

Prepare Weekly Labor Reports (this report shows the labor costs).

Update cuts through ACT System.

04/95-06/95 Specialty Paper Bag Hormigueros, PR

Secretary

Accounts Payable and Receivable.

Shipping and Receiving trailers.

Clerical Works.

Inventory.

Education 01/08-12/09 Universidad Del Este Cabo Rojo, PR

M.B.A. Master Degree in Strategic Management and Leadership

01/88-12/92 Interamerican University San Germán, PR

B.A. Business Administration

Computer Management Information Systems

Others Computer literate, ability to excel in team environment. Good communication skills in Spanish and intermediate level in English. Good management of office equipment, document organization, mastery of word and power point.

References Available upon request.



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