PAMELA YONKOS

ad482h@r.postjobfree.com 586-***-**** Addison Twp, MI 48367

Summary

High-performing sales professional brings proven skills in online retail operations. Knowledgeable about financial tracking, inventory management and promotional strategies to drive substantial sales. History delivering exceptional service to customers and building loyal base.

Skills

- Customer Service - Quality Assurance

- Operations Management - Business marketing

Experience

Self Employed Addison Twp, MI

Business Owner

10/2014 - 04/2024

Set pricing structures according to market analytics and emerging trends.

Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

Optimized product descriptions, titles, tags, and images for SEO purposes.

Maintained high feedback ratings from customers by responding quickly to questions and problems.

Promoted business on social media platforms to maximize brand identity and generate revenue.

Composed images of products using video or still cameras, lighting equipment and editing software.

Handled customer service requests including returns and exchanges and refunds.

Analyzed data from Google Analytics to track website performance metrics such as click-through rates and conversion rates.

Monitored competitors' prices, product offerings, and advertising strategies on a regular basis.

Accu-Script White Lake, MI

Medical Transcriptionist

04/2009 - 01/2020

Transcribed medical dictation from physicians, including patient histories, physical examinations and discharge summaries.

Conducted quality control checks on completed reports and corrected errors as needed.

Maintained confidentiality of patient information according to HIPAA regulations.

Created templates for frequently dictated reports in order to streamline workflow processes.

Produced high-quality transcripts while meeting tight deadlines set by supervisors or clients.

Demonstrated extremely fast and accurate typing abilities.

Demonstrated strong knowledge of medical terminology and anatomy.

Efficient in transcription software and equipment to work from home.

Reviewed and edited transcribed reports or dictated material for spelling, grammar and proper medical terminology.

Education and Training

LearnTranscription.com Online Beaverton High School Beaverton, MI

Certificate in Medical Transcription High School Diploma

04/2009 06/2000

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