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Mental Health Customer Service

Location:
Tampa, FL
Posted:
April 24, 2024

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Resume:

MS

MIYA SWIFT

ad481c@r.postjobfree.com 407-***-**** Temple Terrace, FL 33637

Dedicated and compassionate associate with extensive experience collaborating with customers and clients, promptly identifying needs and recommending products and services to accomplish customer and/or clients' goals. Strong communicator focused on delivering outstanding care. Customer service

Ability to Lift 50 Pounds

Flexible

Adaptable

Crisis Intervention

Updating Medical Charts

Patient Assistance

Apalachee Center Inc Tallahassee, FL

Mental Health Assistant

01/2023 - 02/2024

Provided emotional support and guidance to individuals struggling with mental health issues.

Monitoring clients by helping with feeding, hygiene, and redirecting conflict.

Assist Group activities: art/music therapy, court yard breaks, etc. Admissions/discharges

Taking vitals

Sanitize unit/make beds

Laundry

Heritage Healthcare Tallahassee, United

States

Dietary Aide

11/2021 - 06/2022

Prep/cook meals and prepare beverages for residents according to their diet.

Worked closely with dietitians to ensure proper nutrition for each resident. Stocked supplies in kitchen, coolers and dining areas as needed. Delivered meals to residents and patients in their rooms when requested. Sanitizing counters, coolers, floors, stoves and washing dishes/trays

/utensils

Monitored expiration dates on products and disposed of any spoiled or expired foods.

Katrina Killian Tallahassee, United States

Ross - Dress for Less

06/2020 - 07/2024

Prepare merchandise for sales floor by pricing or tagging (2 boxes per hour).

Engage with customers to effectively build rapport and lasting relationships.

Process product returns and assisted customers with other selections. Provide positive first impressions to welcome existing, new and potential customers.

Organize racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

Summary

Skills

Experience

Check pricing, scan items, apply discounts and print receipts to ring up customers.

Trained and developed new hires in company processes, product knowledge, customer service and selling techniques. Florida Agricultural And Mechanical University Tallahassee, FL Bachelor of Science in General Health Sciences

12/2020

Education and Training



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