Resume of Tawana Williams

Westley, CA *****

Recruiter s Summary:

Warehouse worker with more than 3 years of experience, utilized labeling and printing skills to accurately identify and track inventory in the warehouse.

Managed shipping and receiving operations, ensuring the timely and accurate movement of goods in and out of the warehouse.

Demonstrated physical fitness and strength to handle heavy lifting and other physically demanding tasks.

Utilized technical skills in Microsoft and data entry to maintain accurate sales records and inventory management.

Provided exceptional customer service, addressing inquiries, resolving issues, and ensuring a positive sales experience.

Collaborated with customers to identify their needs and recommend products that met their requirements.

Education:

Duncan Russell High School - Tracy, CA Jun 2007

High school Diploma

Western Career College Stockton, Ca. Sep 2008

Health care Administration - Health care Certificate

Modesto City School Modesto, Ca. 2015

CNA - Certification

Bay Area Medical Academy San Francisco, Ca. 2018

CPT-1

Skills:

Medical terminology for medical manager position

Dental terminology

Processing health insurance and dental insurance

Patient scheduling

Multi-line telephone filling

Patient billing and collections

Business correspondence

HIPAA regulations

Typing (25wpm)

Medical billing and coding

ICD-9/CPT-4 coding.

Medical Front office experience

Filing Alpha & numerically

Greeting customers

Data Entry-10 key.

Copying

Faxing/ Scanning

Loading/ unloading.

Labeling

Packing/ stacking/ Breaking down.

Packaging/ Box making.

Janitorial a maintenance skill

Physically fit/ strong

Shipping/ Receiving

Work Experience:

Adeco Staffing Tracy, CA Jul 2022 – Oct 2022

Warehouse – material handler

Conducted shipping and receiving operations, ensuring the timely and accurate movement of goods in and out of the warehouse.

Implemented labeling procedures to accurately identify and track received inventory, ensuring seamless integration with warehouse management software.

Participated in the packaging process, ensuring that products were packaged according to quality standards and customer requirements.

Operated equipment such as forklifts and pallet jacks to move and transport goods within the warehouse.

Maintained a clean and organized work environment, adhering to safety and sanitation guidelines to ensure a safe and efficient workplace.

FedEx/Tracy Ground - Tracy, CA Jun 2021 - Jun 2022

Warehouse-Package handler

Conducted shipping and receiving operations, ensuring the timely and accurate movement of goods in and out of the warehouse.

Implemented labeling procedures to accurately identify and track received inventory, ensuring seamless integration with warehouse management software.

Participated in the packaging process, ensuring that products were packaged according to quality standards and customer requirements.

Operated equipment such as forklifts and pallet jacks to move and transport goods within the warehouse.

Maintained a clean and organized work environment, adhering to safety and sanitation guidelines to ensure a safe and efficient workplace.

Job Gap: taking care of his family and pregnancy period. Jun 2017 – Jun 2021

Home Care - Patterson, CA Nov 2016 – Jun 2017

In home care giver of my brother

Ares Direct San Jose, CA Feb 2017 – Apr 2017

Sales Representative

Sold government plans and offered Obama care plans to customers, meeting sales targets and exceeding quotas.

Collaborated with Lown and companies to promote and sell their products, building strong business relationships and identifying opportunities to drive market growth.

Resolved issues and worked with appeals to ensure customer satisfaction, demonstrating strong problem-solving and conflict resolution skills.

Specialized in working with Medicaid and Medicare plans, providing expert guidance and support to customers navigating complex healthcare systems.

Utilized strong communication and interpersonal skills to interact with customers, address their needs, and provide product information, resulting in high levels of customer satisfaction.

Safe link San Jose, CA Mar 2017 – Jun 2017

Sales Representative

Sold government plans and offered Obama care plans to customers.

Collaborated with Lown and companies to promote and sell their products.

Resolved issues and worked with appeals to ensure customer satisfaction.

Specialized in working with Medicaid and Medicare plans to meet customer needs.

Job Gap: waiting for a job opportunity. Jun 2014 – Mar 2017

Walmart, Patterson, CA. Feb 2014 – Jun 2014

Cashier

Greeted customers in a friendly and professional manner, creating a positive first impression and fostering a welcoming environment.

Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a seamless checkout experience.

Managed stock levels by monitoring inventory, restocking merchandise, and organizing products to maintain a well-stocked and visually appealing store.

Operated as a cashier, processing transactions accurately and efficiently while handling cash, credit, and electronic payments.

Utilized strong communication and interpersonal skills to interact with customers, address their needs, and provide product information.

Melissa and Doug, Tracy, CA. Nov 2012 – Nov 2012

Warehouse - Quality insurance -

Utilize high-tech scanning systems for precise inventory tracking and efficient product management within the warehouse.

Implement advanced labeling systems to ensure clear and rapid product identification, facilitating the packing and shipping processes.

Utilize innovative packing and boxing technologies to guarantee optimal product protection during storage and transportation, reducing the risk of damage and loss.

Adopt strategic stacking methods to maximize warehouse space and ensure easy access to products when needed.

Ensure efficient loading of products onto transportation vehicles, prioritizing safety, and product integrity throughout the loading process.

Implement effective disassembling processes to ensure smooth unloading and distribution of products at their final destination, minimizing the risk of damage and loss during this critical phase.

Melissa and Doug, Mountain House, CA Sep 2012 – Dec 2012

Warehouse – Quality control QAC.

Conducted thorough quality control checks during the receiving process to ensure accuracy and completeness of shipments.

Verified the accuracy of delivery documentation, including delivery notes and related documents, against expected shipments to identify and address discrepancies.

Implemented labeling procedures to accurately identify and track received inventory, ensuring seamless integration with warehouse management software.

Participated in the packaging process, ensuring that products were packaged according to quality standards and customer requirements.

AIDS clinic Stockton, CA. Aug 2007 – Oct 2007

Administrator Clerk

Greeted customers in a friendly and professional manner, creating a positive first impression and fostering a welcoming environment.

Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a seamless checkout experience.

Managed stock levels by monitoring inventory, restocking merchandise, and organizing products to maintain a well-stocked and visually appealing store.

Operated as a cashier, processing transactions accurately and efficiently while handling cash, credit, and electronic payments.

Utilized strong communication and interpersonal skills to interact with customers, address their needs, and provide product information.

Demonstrated proficiency in using point-of-sale (POS) systems and cash registers to process transactions and maintain accurate sales records.

Jack in the box, Tracy, CA. Dec 2006 – Jul 2007

Cashier

Proficient in food preparation, ensuring the timely and accurate assembly of menu items to meet customer demands.

Provided exceptional customer service, addressing inquiries, resolving issues, and ensuring a positive and efficient dining experience.

Managed drive-thru operations, handling customer orders, payments, and ensuring order accuracy and timely delivery.

Operated griller and fryer equipment, maintaining a high standard of food quality and adhering to safety and sanitation guidelines.

Demonstrated strong multitasking abilities, efficiently managing food preparation, customer service, and drive-thru operations during high-demand periods.

Round Table pizza, Tracy, CA. Aug 2006 –Dec 2006

Cashier

Engaged in food preparation, ensuring the timely and accurate assembly of menu items to meet customer demands.

Managed money and processed transactions accurately and efficiently as a cashier, handling cash, credit, and electronic payments.

Took customer orders and provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive dining experience.

Operated as a server, delivering orders to customers, and providing product information to enhance the dining experience.

Greeted customers in a friendly and professional manner, creating a positive first impression and fostering a welcoming environment.

Contact this candidate