RICHARD M. MOTRONI

ad4813@r.postjobfree.com;650-***-****

Objective: Human Resources, Research, Marketing Research, Data Entry, Business Administration

Computer Skills

Google Docs

Microsoft Office

PeopleSoft

Workday

Adobe Acrobat Pro

Concur

Professional Experience

Delta Star, San Carlos, CA (Contract Assignment) 2023-2024

Human Resources Assistant - Supported Human Resources Department

Played a key role in getting the company up to speed on entering employee timecards into data system. Years of analytical skills used to create spreadsheets that showed which employees were not entering their lunch hours, number of sick days and how many days they were absent due to job related injuries.

Received high praise from company’s Human Resources Manager for “exceptional work and helping the company get caught up on their timecards.”

San Mateo County Transit District, San Carlos, CA (contract assignment) 2022-2023

Human Resources Clerk – Supported Human Resources Department

Joined the HR Department in the summer of 2022 for a three-week temp assignment to clean up the employee file system. Received multiple compliments for quickly updating the filing system. Established a reputation among HR Department employees as someone dependable and eager to help on other projects.

The assignment was so successful that HR Department specifically requested I return for additional duties that included arranging interviews, completing invoices and employee background checks.

Acknowledged to be a quick learner of software programs like PeopleSoft HR and PeopleSoft Finance, E-Verify.

Santa Clara University, Santa Clara, CA 2021-2022

Senior Administrative Assistant – Supported Electrical and Computer Engineering Department

Learned new software program (Terminal Four) to update the Department website. Uploaded photos, videos, and announcements, while deleting outdated information.

Quickly learned eCampus system to monitor size of department courses and labs. Gained the reputation as the go-to-person to assist students in enrolling in closed courses and other course related issues.

Coordinated very successful multi-level, multi-phase interview process, both virtual and in-person

Electric Power Research Institute, Palo Alto, CA 2019-2020

Senior Administrative Assistant – Supported Senior Team Leader, Operations

Coordinated many successful Webcasts, using WebEx. Audiences ranged from a few individuals to over 300. Arranged power point presentations and organize speakers resulting in Webcasts that ran smoothly.

Assisted in the successful planning and execution of the annual Technology Transfer Awards. Created efficient spreadsheets that consistently provided accurate information.

San Mateo County Transit District, San Carlos, CA (contract assignment) 2018

Office Assistant – Executive Administration, Supported Executive Officer

Monitored and organized monthly meetings for two separate committees. Received praise for being organized and producing professionally written meeting minutes.

Facilitated and organized interviews with potential new applicants, keeping track with Excel spreadsheets. Earned high marks for successfully organizing interviews.

On Lok, San Francisco, CA 2012-2017

Administrative Assistant III - Supported Chief Medical Officer of the Medical Staff

Developed and maintained complex databases for quarterly medical care reviews, producing accurate results to show where care of patients was of highest quality and other areas in need of improvement.

Planned and coordinated yearly Ethics Retreat. Included securing offsite meeting locations, scheduling guest speakers, creating and distributing retreat agenda and meeting logistics. Hard work, organization and attention to detail resulted in praise for efficiently run retreats.

Visa, Foster City; Salesforce, San Mateo, CA (contract) 2009 – 2011

Visa (4/2009-4/2010); Saleforce (5/2010-9/2010); Visa (10/2010-10/2011)

Administrative Assistant - Supported Sr. Business Leader for Acceptance Economics (Visa)

Administrative Assistant 2 - Supported Director of Global Travel/Expense (Salesforce)

Reviewed merchant’s eligibility for Visa’s Interchange Reimbursement programs that included Utility, Tax and Debt Repayment. Managed and updated highly detailed Excel spreadsheets for all three programs.

Took command of a newly implemented tax registration program that had confused and frustrated many acquirers. Organized conference calls with major banks, explained the tax registration process, answered questions, and made certain all parties understood the process.

Took control in the resolution of two security information security crises. E-mailed confidential documents to 400 different banks and federal credit unions. Solid skills in communication, organization and tracking process brought both security crises under control quickly.

Maritz/Cascade, Redwood City, CA 2007-2009

Administrative Assistant - Supported Vice President of Account Management and five Account Managers

Researched and investigated competitors. Presented results in a comprehensive Excel spreadsheet.

Managed wide variety of high-pressure duties including creating spreadsheets for clients’ rewards catalogs, reporting wide range of products available and preparing monthly sales reports.

Adapted quickly to all kinds of situations - was awarded with certificate of recognition as the department’s “Go-To-Guy.”

Various Long-Term Contract Administrative Support 2003-2007

Provided Administrative support to numerous companies and organizations throughout the Bay Area. Clients included:

Journalist 1990-2011

Covered high school and Junior College sports as a correspondent at the San Mateo County Times, 1995-2011.

Covered high school sports and Parks and Rec council meetings full-time at the Dixon Tribune, 1990-1992.

Education

BA Journalism, San Jose State University, SJ, CA

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