Crystal L. Wade

Based in New Orleans, LA 504-***-****

ad47zj@r.postjobfree.com

Accomplishments and Expertise

Highly effective communication skills both verbal and written

Strong editing, writing, and proofreading skills

Proficient in all Microsoft Office programs including desktop publishing software

Strong team leader and team player

Highly organized which allows for flexibility as company priorities shift

Ability to create and maintain databases for mailing or customer billing

Skilled in organizing meetings, conferences, and company training sessions Professional Experience

2009-2023 Tech Evolution Partners/former Co-owner

New Orleans, Houston, Chicago

Editor

Edited training materials and documentation created for all new and recurring clients. 2008-2009

Tulane University Financial Aid

New Orleans, LA

Senior Program Coordinator/Documentation Specialist Collected and submitted payroll, and HR action documents for the Department. Submitted travel reimbursement, vendor payment requests to accounting. Maintained all budgetary records for the Department. Updated and published Department booklets and brochures. Organized needed training for employees. 2002-2006

Downtown Children’s Learning Place

Chicago, IL

Marketing & Promotion Representative/Preschool Instructor Through effective database updating and management, sent out targeted direct mailings which resulted in 100% enrollment capacity and built a 2 year waiting list for the center. Created and distributed marketing materials which included brochures, newsletters, and calendars. Planned and supervised weekly and summer field trips for the center. Developed and implemented lesson plans for preschool class.

1999-2002 International Survey Research LLC

Chicago, IL

Editor/Trainer

Directly supervised, managed, and evaluated freelance editor’s projects. Produced, shipped, and tracked final reports for high-end clients such as General Motors, American Airlines, Lucent, and Toyota using both verbal and written correspondence. Designed and presented orientation material for worldwide staff. Instrumental in the development of new program used within the company to produce client reports.

1998-1999 CyberPlus Corporation

Chicago, IL

Documentation Specialist

Directly corresponded with clients to create effective user’s guide for the company’s electronic patient tracking program. Designed and produced marketing materials to increase client enrollment. Consulted with program developers to make necessary improvements to program per clients request.

1994-1998 East Carolina University-English Department Greenville, NC

Administrative Assistant/Editor/Instructor

Worked directly with English professors and students to create departmental newsletters and calendars. Edited over 30 manuscripts per issue of North Carolina Literary Review allowing managing editor more time to solicit manuscripts. Maintained subscription database for mass mailings of department magazines. Copyedited blue lines and mock-ups of NCLR which saved the department money on correction-based reprints of the magazine. Designed and produced brochures and booklets for department. Delegated and supervised interns and assistants used within the English department.

Education

1998 Master of Arts (English), East Carolina University, Greenville, NC Concentration in Technical/Professional communication 1997 Bachelor of Arts, East Carolina University, Greenville, NC English major with minor in history

Magna cum Laude

Volunteer & Advocacy for Community Betterment

2006 - 2008 International Association for Human Values, New Orleans 2004 – 2006 Rainbow House Domestic Violence Shelter, Chicago 1981 – 1990 Children’s Advocate fighting Domestic Violence, Gahanna, Ohio 1980 – 1990 Girl Scout Mentoring Leader, Gahanna, Ohio References Available Upon Request

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