Marika Smith

DFW ad47y4@r.postjobfree.com 225-***-**** LinkedInProfile

PROFILE

I am enthusiastic solution-oriented, and passionate about building relationships. I excel in identifying needs, overcoming challenges, and executing project management in fast-paced capacities to achieve business goals and objectives. I am a self-starter and self-educator who exemplifies strong communication skills and a drive to resolve obstacles using innovative solutions. I have significant abilities to lead successfully, train, and manage a group of people. An enthusiastic and solution-oriented project manager passionate about building relationships and delivering results. With a proven track record of identifying needs, overcoming challenges, and executing project management in fast-paced environments, I excel at driving business success through innovative solutions. A self-starter and self-educator, I possess significant leadership abilities and the skills to train and manage a group of people. PROFESSIONAL EXPERIENCE

Trainer/Onboarding Specialist

Sera Technology, Dallas 07/2021 - 08/2023

● Designed, developed, and delivered online training programs for new clients to help them adapt to the software.

● Create onboarding collateral for use through our learning management system.

● Act as a trusted collaborator with the customer to prepare technically and operationally for ideal integration outcomes.

● Partner with customers from contract assignment through their onboarding experience.

● Developed onboarding materials and resources to streamline the process and enhance the learning experience.

● Collaborated with cross-functional teams to improve the onboarding program and implement best practices.

● Successfully onboarded and trained over 50 clients, ensuring smooth integration with the software

● Conducted regular check-ins and follow-ups with new companies to address any concerns or challenges, fostering a positive and supportive onboarding experience.

Lead Educator

Dallas Independent School District, Dallas 08/2019 - 8/2021

● Conducted needs assessments and developed effective lesson plans and curriculum to achieve desired learning outcomes.

● Mentored and managed team members as the Department Team Lead to foster a collaborative and productive work environment.

● Led in-person and virtual discussions to facilitate knowledge sharing, collaboration, and problem-solving among team members.

● Designed and delivered teacher training and professional development sessions to improve skills and knowledge among educators.

Academic Interventionalist

Apex Collegiate Academy, Baton Rouge 08/2018 - 08/2019

● Developed and implemented targeted intervention plans based on learners' needs and assessments, resulting in significant improvements in learners' achievement..

● Collaborated with subject matter experts, program policy leads, and staff development center members to ensure accurate and effective training.

● Provided ongoing support and resources to learners to promote academic success and achievement.

● Gathered and analyzed data on learner progress and worked closely with team members to identify areas for improvement and enhance learner performance.

Lead Behavioral Specialist

Spectrum Behavioral Associates, Acworth 12/2016 - 02/2018

● Conducted effective training for families to provide them with strategies and techniques for better outcomes.

● Implemented adaptive behavioral programs and goals to meet client needs and support progress toward their objectives.

● Conducted needs analyses and goal setting for clients to create tailored programs and interventions to address their needs.

● Conducted data analysis to track progress, identify areas for improvement, and modify programs to optimize client outcomes.

EDUCATION

M.Ed

2021-2024

University of West Alabama.Livingston, Alabama

M.Ed

2017-2019

University of West Alabama.Livingston, Alabama

B.A

2011-2015

Southeastern Louisiana University. Hammond, Louisiana CERTIFICATION

Social Media Marketing HubSpot Academy -2021

SEO HubSpot Academy -2023

SKILLS

Leadership Learning Theories In-Person and Virtual Led Instructor Technical Writing CRM Facilitation Curriculum Design Project Management TECHNOLOGY

Google Suites Hubspot Vvyond Slack Zoom

Microsoft 360 Planhat Captive Churnzero H5P

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