A.R. NEERAJA

E-mail: ad47x9@r.postjobfree.com Mobile: 735-***-****

Address: 17D/193, 1st Main Road, AGS Colony, Kottivakkam, Chennai-600041 Professional Objective:

A dedicated and passionate educator with over 6 years of experience in teaching and a strong background in the corporate sector. Seeking an opportunity to inspire and empower students while utilizing my skills and expertise to contribute positively to an educational institution's success.

Personal Information:

• Nationality: Indian

• Date of Birth: December 18

• Marital Status: Married

Professional Experience:

• Customer Support Executive 2004-2006

InfoTech Services, Back Office for Citibank (Credit Cards Division) Responsibilities:

• Managed customer queries through email.

• Filed closed cardholder details.

• Trained new Customer Service Executives (CSE).

• Maintained records of closed cases and legal details.

• Customer Support Executive 2006-2008

Sutherland Global Services, Canadian Process (Bell310) Responsibilities:

• Responded to customer queries by verifying their details.

• Assisted new customer support executives.

• Checked and ensured resolution of customer queries.

• Contributed to audits.

• Communicated floor performance to the CEO.

• Customer Support Executive 2008-2009

Standard Chartered Bank, Credit Cards Division (T.L) Responsibilities:

• Recruited staff for the division.

• Ensured quality responses to customer inquiries.

• Supervised executive performance, daily reports, and attendance.

• Resolved executive issues and concerns.

• Project Manager 2014-2015

NewGen Data and Publishing Concern

Responsibilities:

• Led a team and assigned tasks to junior members.

• Reviewed team members' work and provided feedback.

• Communicated with clients about project updates.

• Edited authors' work and coordinated revisions.

• Obtained client approval for printing.

Academic Experience:

• Teacher – Primary Classes 2009-2011

Pon Vidyashram Schools, CBSE, Injambakkam

Responsibilities:

• Facilitated academic excellence for primary students.

• Developed innovative teaching methods.

• Guided students in debates and extracurricular activities.

• Motivated students for competitive exams.

• Conducted British English classes.

• Teacher – Primary Classes 2011-2013

Primrose Schools, ICSE Syllabus, Injambakkam

Responsibilities:

• Helped children in writing cursive.

• Helped children in doing dance for their cultural events.

• Helped children in march past during their sports day.

• Guided and motivated children to participate in competitive exams.

• Teacher – Higher Secondary 2013-2014

Nellai Nadar Matriculation Higher Secondary School, Kottivakkam Responsibilities:

• Coached students in English for classes 9 and 10.

• Assisted students in preparing for board exams.

• Taught spoken English to teachers

• Teacher – Primary and Middle 2019-2021

Velammal Newgen School, Sholinganallur

Responsibilities:

• Taught General Science to students in classes 3 to 6.

• Guided students in conducting science experiments.

• Mentored the Green Club and conducted cookery classes.

• Prepared engaging online lessons and assessments.

• Assisted in admissions and fee collection.

• Teacher – Primary Classes 2021 – 2023

Shraddha Children’s Academy

Responsibilities:

• Taught History and Geography to students in classes 3, 4, and 5.

• Focused on improving cursive writing skills.

• Encouraged English language proficiency.

• Managed academic records using Excel.

• Coordinated co-curricular activities.

• Contributed to timetable development.

• Organized inter-school cultural events.

Secondary co-ordinator: 2023 to Till Date

ORCHIDS INTERNATIONAL SCHOOL - Thoraipakkam

Responsibilities:

• Handled the cluster of grades 3 to 9.

• Checked the lesson plans,Daily diary, Homework submission.

• Handled substitution for absentees ( Teachers)

• Attended meetings with zonal heads and Planners

• Checked corrections of note books and answer scripts corrected by the teachers.

• Prepare Class Time table, Teachers Timetable and Exam Timetable.

• Observed the teachers vlasses and gave them ideas to change their method of Teaching.

• Interacted with Parents, regarding admissions and also addressed the existing parents concerns

• Report generation of the events held.

Education:

• M.Sc. in Information Technology, Bharathidasan University, 2012

• B.Com in Commerce, Madras University, 2001

• B.Ed (Bachelor of Education)

• Higher Diploma in Software Engineering (H.D.S.E) - Aptech Computer Education

Technical Skills:

• Operating Systems: Windows XP, Windows 10

• Software: MS Word, MS Excel, MS PowerPoint, MS Office, Google Docs, Google Sheets

• Proficient in data management, online teaching platforms (Zoom, GMeet, WebEx), and client presentations.

Declaration:

I hereby affirm that the information provided above is accurate to the best of my knowledge and belief.

Date:

Place: Chennai Signature: Neeraja

Contact this candidate