LORNA

SESCON

@ .ad47x3@r.postjobfree.com

& 214-***-****

* ********, ** *****

SKILLS

+ Performance Goals

+ POS Systems and Ordering

Platforms

+ Inventory Stocking

+ Data Entry and

Maintenance

+ Building Customer Trust and

Loyalty

EDUCATION

Eastfield College, Dallas, Tx /

Wilkinson Center

Dallas, TX

GED

PROFESSIONAL SUMMARY

Knowledgeable and dedicated customer service professional

with extensive experience. Solid team player with outgoing,

positive demeanor and proven skills in establishing rapport

with clients. Motivated to maintain customer satisfaction

and contribute to company success. Specialize in quality,

speed and process optimization. Articulate, energetic and

results-oriented with exemplary passion for developing

relationships, cultivating partnerships and growing

businesses.

WORK HISTORY

Amazon - Customer Returns Processor

Dallas, TX + 11/2021 - Current

+ Collaborated with team members to facilitate returns

quickly and provide outstanding customer service.

+ Distributed returned merchandise to appropriate store

departments or palletized for liquidation.

+ Documented returned product details in inventory

tracking system.

+ Adhered to company safety guidelines to minimize

warehouse accidents.

Fuzzy's Tacos Shop - Cashier Team Lead

Mesquite, TX + 11/2019 - 02/2022

+ Trained team members on cash register operation and

cash handling.

+ Quickly and accurately counted drawers at start and end

of each shift.

+ Communicated with customers and team members to

solve problems.

+ Operated POS cash register and equipment to collect

payments.

La Familia Auto Insurance - Customer Service

Representative

Dallas, TX + 09/2019 - 11/2019

+ Selling insurance policies to businesses and individuals.

Contact this candidate