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Customer Service Representative

Location:
Santa Rosa, Laguna, Philippines
Salary:
30000
Posted:
April 23, 2024

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Resume:

Angelica Frances Faye Aguilas

ad47tx@r.postjobfree.com

+63-920*******

Summary An ambitious, hard-working, and passion-driven individual. I have developed excellent analytical and communication skills through my years of experience in the marketing industry. My determination and dedication are highlighted by my achievement of graduating Bachelor of Business Administration Major in Marketing as a Cum Laude. Currently, I am looking to where I can contribute my skills and passion. Career history Product Assistant at Suyen Corporation Jul 2023 - Present (9 months)

- Managed the end-to-end product development process for cosmetics including make-up, hair care products, fragrances, personal care items, and nail polish.

- Successfully launched 9 new products into the market.

- Orchestrated in-store marketing campaigns for Bench Boutiques, encompassing Apparel, Underwear, Accessories, and Cosmetics, to enhance brand visibility and drive sales.

- Developed and implemented promotional discount strategies for the Underwear category across various online platforms, optimizing consumer engagement and maximizing sales opportunities. Social Media Manager / Designer at The Studio Collective Feb 2022 - Present (2 years 2 months)

(Part-time job)

- Managed 8 brand clients.

- Created a monthly Social Media Content Calendar.

- Scheduled content for Facebook and Instagram.

- Designed monthly banners.

- Contributed to the creation of a brand kit for a client. Corporate Strategy and Business Development - Corporate Communications Intern at Multiflex RNC Incorporated Feb 2023 - May 2023 (4 months)

(Internship)

- Provided support for projects/events management.

- Conducted research and wrote content for social media.

- Posted social media content on Uratex/RGC Facebook Page.

- Assisted in interviews for stakeholder management.

- Contributed to brainstorming sessions for effective social media and website marketing.

- Created Campaign Material for Sustainability Program.

- Conducted Sponsorship Seeding and Product Name Study.

- Assisted in creating photo and video shoot work plans.

- Managed Stakeholder Management & Relations.

English as Second Language Tutor (ESL) at Acadsoc Ltd. May 2020 - Aug 2021 (1 year 4 months)

- Taught advanced and business-setting English to Chinese adults

- Taught basic English to Chinese children and teenagers Customer Service Representative and Marketing Assistant at Cobden and Carter Intermational Inc

Apr 2019 - Aug 2019 (5 months)

(Summer Job)

- Managed the customer database

- Attend to customer inquiries and concerns via email and phone calls

- Helped the marketing team on achieving the marketing objectives

- Posted contents on social media such as Facebook, Instagram, Twitter, and LinkedIn

Skills Canva, Microsoft Excel, Google Workspace, Copywriting, Marketing Communications, Event Promotions, Brand Promotion, Event Marketing

Languages English, Filipino

Education Bachelor of Business Studies/Administration/Management

(Marketing Management) from Pamantasan ng Lungsod ng Muntinlupa

Finished 2023

- Cum Laude

- Best in Market Research

- Best in Business Research

High School Diploma in Business

Studies/Administration/Management from Centro Escolar Las Pinas

Finished 2019

- High honorable



Contact this candidate