Carla Walker
Casa Grande AZ 85122
ad47tr@r.postjobfree.com
OBJECTIVE: To obtain a position with a company that will nurture my present skills as well as provide new ones. I
would like to find a company that is offering a career and has room for growth.
Experience
11/15- Present Walkers’ Touch of Class Detailing
Assistant Manager
● Assisted with the daily operations of the business
● Set Appointments and ensure that the drivers were scheduled accordingly
● Ordered supplies for the business and kept basic inventory of products used
● Ensured payment for employees were processed in accordance to guidelines
● Assisted with details as needed
8/13- 9/15 Xerox Tempe, AZ
Customer Service Representative
● Provide quality customer service by answering incoming calls from customers receiving benefits from the
state of Arizona.
● Assisted applicants with the completion of benefit applications, reset site passwords, and advised on
different state benefits.
4/07-5/12 CTU Online Schaumburg, IL
Student Accounts Advisor
● Provided quality customer service to students.
● Answered incoming coming calls, responding to emails, and live chats daily.
● Made collection calls to current students daily and met the goal of 75 outbound calls per day.
● Process payments over the phone and was also responsible for sending out invoices to students as
requested.
● Upheld all CTU policies, procedures, and ethical standards.
1/06-2/07 Once Upon a Child Streamwood, IL
Store Manager
● Ran the daily operation of the store
● Was responsible for hiring, training, and disciplining of all staff as needed.
● Constructed daily, weekly, and monthly report regarding the productivity of the store.
● Conducted inventory audits and purchases of the merchandise in the store per the guidelines of the store
policy.