MICHELLE

SCHULZ

ad47se@r.postjobfree.com

513-***-****

CINCINNATI, OHIO 45215

SKILLS

• 2008 Wilsons Learning: Trusted Advisor Training

• Microsoft Word, Power Point, Excel

• Sales Logix CRM

• Sales Force CRM

• Concur

• Ramp

• Zoom Meetings

• Teams Meetings

• Wheels Fleet Mgmt.

EDUCATION

Northern Kentucky University

Highland Heights, KY • 2003

B.A.: Speech Communications, Marketing Minor

PROFESSIONAL SUMMARY

A result-oriented individual seeking a Territory Manager position with an organization where a commitment to increasing sales, providing persuasive messaging and exceptional customer service with an enthusiasm to exceed expectations will contribute to the organization's profitability.

ACCOMPLISHMENTS

• High Achiever Award 2018 and 2019

• Midwest Team Representative for National Convention Team 2018, 2019, 2021, 2022, 2023 Team Lead

• September 2020 – Identified by the leadership team to participate in the Peer Leader Group

WORK HISTORY

iCreditWorks – Customer Success Manager

05/2023- Current Remote- Cincinnati, Oh.

• Oversee customer’s implementation of native mobile financing app products to dental offices.

• Drive loan conversion through establishing a trusting relationship with customers.

• Liaison between tech team and customers to ensure we are addressing platform concerns and customers receive prompt assistance

• Effectively communicate ensuring the highest level of customer satisfaction

• Consult dental office staff through virtual and in person trainings on how to effective utilize the platform and to increase confidence to communicate and access the loan applications.

• Demonstrate problem solving for providers and consumers

•

Syneos Health/ J&J Oral Health Care - Senior Sales Specialist

07/2013 – 5/2023 Cincinnati, Oh.

• Expansion territory for the sales and support of the Listerine and Reach brands to dental professionals within Cincinnati and Dayton markets

• Deliver strong clinical patient-focused messages which motivate dental professionals to increase and expand recommendations of the Listerine and Reach products to their patients

• Customer centric selling approach from Perceptive Selling to Aligning Perspectives to create value to the whole dental practice staff

• Successful territory management and office ownership of targeted accounts noted in several coaching reports

• Consistently exceed call activity and lunch and learn metrics

• Set goals to see 325 unique Dentist, 1040 total Dentists and RDH and 40 In Services per quarter

• Consistently exceed sales goals of the Listerine and Reach brands with documentation of success

Allied Gulf Dental Associates - Territory Sales and Support Specialist

10/2011 - 12/2012 Dubai, U.A.E.

• Representative launching an orthodontic appliance in the U.A.E

• Using a consultative sales approach

• Sales and support to doctors included clinical demonstrations, software instillation, utilization, and patient marketing training

• Successfully developed rapport and trust with international doctors, clinic managers and staff to increase market share

• Successful territory management in a dynamic and evolving environment

• Participated at the Arab Orthodontic Conference, Dubai November 2011, the Saudi Orthodontic Society Conference, Jeddah February 2012 and the 4th annual Dental Facial Cosmetic International Conference, Dubai October 2012

• Increased certified doctor base to 70 newly certified orthodontists within the first year

Zila Inc - Territory Specialist

05/2008 - 06/2010 Cincinnati, Oh.

• Managed direct sales, support and customer service of an adjunctive oral cancer screening device, capital equipment and pharmaceuticals to General Dentists and Specialty Dentists

• Increased new business and re-orders by developing an effective pre-plan, including territory and time management consisting of calling on qualified dental offices while using a trusted advisor sales approach

• Grew annual sales in territory 128% from 2008 to 2009 and 110% from 2009 to 2010

• Received an Outstanding Sales Award/ Bonus for March 2009

• Awarded Central Region Holiday Cash Winner for December 2008

• Awarded “Fast Start” bonus for August 2008

• Created an effective business review from daily reports, which showed purchasing trends and production revenue for dental practices which was implemented to the regional sales team

• Selected to attend the American Dental Association as representative for the Central region: ADA 2008 San Antonio, TX and ADA 2009 Honolulu, Hawaii

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