Laquasia Johnson

Pocomoke City, MD

ad47sc@r.postjobfree.com

+1-443-***-****

I prove to be hardworking; as well as determined to accomplish everything I commit to. I will be a proud asset to any team, I work well with others. I value challenges and opportunities to enhance my skills.

Authorized to work in the US for any employer

Work Experience

Lead activities Aide

Harrison Senior Living - Snow Hill, MD

March 2022 to September 2023

I help with residents, getting them dressed, cleaned up, transport them to their visits. I also do activities with them.

Fulfillment Associate

Lowe's Home Improvement - Pocomoke City, MD

June 2021 to July 2022

I deal with online orders, picking them, taking them out to customers, I call customers if there is a problem with their order. I also work in customer service, answering phone calls, assisting customers, etc. Customer Service Associate

Walmart - Pocomoke City, MD

August 2019 to October 2021

I worked as a cashier, handling money, assisting customers as needed. I also worked in customer service, answering calls, processing returns, etc. I also worked in the online grocery pickup so I was picking orders, loading orders into customers vehicles, etc.

Education

High school diploma

Pocomoke High School - Pocomoke City, MD

September 2013 to May 2017

Skills

• Customer service

• Order Fulfillment

• Order Picking

• Pallet Jack

• Freight Experience

• Order Picker

• Cash handling

• Customer service

• Medical terminology

• Microsoft Office

• English

• Typing

• Front desk

Certifications and Licenses

Driver's License

CPR Certification

Certified Phlebotomy Technician

I have completed part 1, 2 & 3 of the course. I finished clinicals with over 100 sticks & over 90 hours. Assessments

Work style: Reliability — Proficient

October 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Medical receptionist skills — Proficient

October 2022

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Customer focus & orientation — Proficient

March 2022

Responding to customer situations with sensitivity Full results: Proficient

Work style: Reliability — Proficient

March 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Customer service — Proficient

October 2023

Identifying and resolving common customer issues

Full results: Proficient

Workplace safety — Proficient

May 2023

Using safe practices at work

Full results: Proficient

Sales skills — Proficient

November 2022

Influencing and negotiating with customers

Full results: Proficient

Front desk agent (hotel) — Proficient

December 2023

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient

Administrative assistant/receptionist — Proficient March 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Medical terminology — Proficient

February 2024

Understanding and using medical terminology

Full results: Proficient

Attention to detail — Proficient

October 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Retail customer service — Proficient

February 2024

Responding to customer situations in a retail setting Full results: Proficient

Work style: Professionalism — Proficient

March 2022

Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient

Work motivation — Proficient

March 2022

Level of motivation and discipline applied toward work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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