ANKIT TIWARI

ad47rw@r.postjobfree.com +1-201-***-**** https://www.linkedin.com/in/ankit2906/

SUMMARY

Experienced Technical Program & Product Manager with 9+ years in SaaS, DaaS, and IoT Strategic Business. Proficient in end-to-end product development, vendor management, and program implementation. Skilled in communicating complex technical concepts to non-technical stakeholders, planning, and executing projects. Certified Scrum Master (CSM) by Scrum Alliance. WORK EXPERIENCE

Biscred Medford, MA

Technical Program Manager & Chief of Staff to CEO Dec 2022 – Present

● Devised and executed product engineering roadmap from discovery to launch, demonstrating Technical and Engineering expertise.

● Developed inclusive product roadmap, achieving a 30% efficiency boost and quarterly success, showcasing Management skills.

● Led cross-functional projects for 150+ members, optimizing Engineering Capex budget and fostering Partnerships.

● Implemented project scorecard, reducing turnaround time by 10 days, demonstrating Process Improvement and Agile methodologies.

● Collaborated on pricing strategies, leveraging user data for impact-driven decisions, and showcasing Agile and Technical skills.

● Introduced new product integrating systems, informed by market research, showcasing Technical and Product Management expertise.

● Automated regression testing, reducing the time from 8 hours to 45 minutes, showcasing Technical and Agile skills.

● Spearheaded Agile collaboration, increasing output by 45%, demonstrating Agile and Program Management skills.

● Improved workflow efficiency by 50% through integration and experimentation, showcasing Technical and Process Improvement skills.

● Forged partnerships to integrate extensive datasets through advanced AI, demonstrating Technical and Partnership skills. Cognex Corporation Natick, MA

IT Project Manager & Product Owner Dec 2020 – Oct 2022

● Committed Product Owner for LIT tool, leading 40 feature enhancements.

● Spearheaded cross-functional vendor management, saving $300K/year.

● Implemented offline configuration for 24x7 production during SAP downtime, showcasing Flexibility.

● Leveraged SAP QMS for process/data migration, saving $100K/year and demonstrating Innovative problem-solving skills.

● Mitigated team communication issues, improved issue resolution by 30%, and increased scrum participation by 40%, showing Passion for teamwork and Organization.

● Trained 100+ IT staff on resource planning tools, reducing overhead costs by 20%.

● Led JIRA implementation for 5 global teams, managing 10+ projects valued at ~$7M, demonstrating Insight and Problem-Solving skills.

● Conceptualized CRM integration with Salesforce, saving 15 hours/week for the dev team, showcasing Curiosity and Innovative thinking. C-Squared Systems Auburn, NH

Technical Product & Program Manager Sep 2019 – Dec 2020

● Defined pricing strategy aligned with customer needs, translated into user stories, and facilitated feature delivery.

● Led migration of site portal, improving efficiency by 50%, managing backlog, and optimizing Sprint releases.

● Established a self-organizing scrum team, boosting engagement by 40% and velocity by 30%.

● Implemented agile scrum methodologies for 7 teams, increasing velocity by 63%.

● Achieved zero UAT issues & 35% fewer defects through root cause analysis and code quality improvements.

● Spearheaded Kanban implementation, increasing throughput and reducing cycle time by 20%.

● Managed project tasks, reducing the gap between planned & actuals by 21%.

● Automated scheduling in JIRA, overseeing delivery and resource management for 13 developers. Software Developer Apr 2018 – Sep 2019

● Improved extraction time by 200% by optimizing queries and updating device data.

● Enhanced software performance by 18% through bug fixes and feature development.

● Developed drivers for ION E, ADRF & Dell Server, improving portal visualization.

● Reduced code redundancy by 20% and execution time by 10% with generic device drivers. Abhyudaya Multimedia Indore, India

Business Analyst Jul 2013 – Sep 2015

● Executed & designed process documentation for a highly robust, visual, and user-intuitive commodity-trading platform.

● Implemented enterprise reports with multimillion rows using MySQL to track & monitor open tickets; increased efficiency by 25%. EDUCATION

Pace University New York City, NY

Master’s in information systems Jan 2016- Dec 2017 Barkatullah University Bhopal, India

Bachelor’s in computer application June 2010- June 2013 SKILLS

Technology Tools: JIRA, Smartsheet, Confluence, Bitbucket, MS Office, Google Suite, SharePoint, AWS, Github, Postman API, Asana, MS Project, Periscope, Mixpanel, Zapier, Figma, Roadmunk, Tableau, Grafana & Kibana, Visual Studio, Linux. Methodologies: Agile, Lean, Waterfall & Hybrid Project Management CERTIFICATION

● Certified Scrum Master(CSM) by Scrum Alliance - 001638109 LEARNING GOALS

● SAFe Aglisit, Six Sigma, PMP, AWS Solutions Architect

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