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Customer Service Patient Care

Location:
Houston, TX
Posted:
April 23, 2024

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Resume:

Chanel McQueen

Houston, TX *****

ad47qx@r.postjobfree.com

+1-832-***-****

Patient Care Technician with certifications in EKG, Nurse Assisting, and Phlebotomy from Brightwood College, interested in utilizing academic and clinical skills to enhance this facility. My background includes total care for my patients, operating Room and Hospital Sterilization ensuring safety or Patients, Staff, and Visitors.

Authorized to work in the US for any employer

Work Experience

CNA/Staffing Coordinator/Central supply/driver

Capstone Healthcare Estates at Veterans Memorial - Houston, TX June 2021 to Present

Please contact Zoe she will be my work reference from Capstone PH 832-***-****

Phlebotomist/Lab Assistant

CSL Plasma - Houston, TX

September 2017 to November 2023

Work reference

Manager

Rebecca Smith PH- 713-***-****

Mobile Phlebotomist

Gulf Coast Regional Blood Center - Houston, TX

February 2018 to March 2022

Work reference

Manager Amanda Anderson

PH - 713-***-****

Certified Nursing Assistant

The Village at Gleannloch Farms - Spring, TX

November 2018 to August 2020

Certified nursing assistant in Memory Care Unit.

Sercurity Guard

SERCURITAS SECURITY - Houston, TX

October 2017 to May 2020

Front desk/ patrol parking lot

Housekeeping Supervisor

Environmental Service Tech. Makin a Difference Healthcare - Houston, TX April 2015 to February 2018

training while sterilizing facility and following proper OSHA rules / regulations.

* Terminal Cleaning in Operating Rooms and other contaminated areas.

* Comply with OSHA, HIPAA, and company / facility policies and procedures. Caregiver

United Bible Fellowship Ministries - Houston, TX

July 2013 to April 2015

Houston

Assist with Mentally Challenged adults with A.D.L.'s such as Laundry, Cooking, Hygiene, and Chores while being Respectful, Empathetic, and Understanding of the medical condition.

* Provided a safe and sterile environment for Resident's.

* Assist Resident's with taking and recording medications.

* Gave detailed reports on daily events, incidents, and Resident compliance. Customer Service

Sign Team Lead Macy's Retail Clothing Store - Houston, TX November 2006 to August 2009

* Provided Customer Service while following Company policies.

* Supervised a small work crew.

* Prepared Daily meetings on upcoming events in a timely manner.

* Used various computer programs to obtain information on sales and promotions.

* Furnished equipment and assisted team to complete production.

* Prepared markdowns, assisted with Inventory control, and department rearrangements. Skills & Specialization

CPR, Inventory Control, Recording, Nursing, Sales, Retail, Team Lead, C.N.A, First Aid, Phlebotomy, Meetings,

Technician, Policies, Cooking, Customer Service

Education

High school diploma

Brightwood College - Houston, TX

January 2018

Penn Foster High School - Houston, TX

January 2017

Skills

• EMR Systems (4 years)

• HIPAA (10+ years)

• Hospital Experience (2 years)

• Laundry

• Medical Office Experience (4 years)

• Phlebotomy (4 years)

• Venipuncture (4 years)

• Vital Signs (4 years)

• EKG technician (4 years)

• Patient Care (8 years)

• Caregiving (10+ years)

• Experience Administering Injections

• Meal Preparation (10+ years)

• Laboratory Experience

• Insurance Verification

• Triage (4 years)

• Medical Scheduling (1 year)

• Medical Terminology (4 years)

• Home Care (10+ years)

• ICD-10

• Transcription

• Clerical Experience (4 years)

• Epic

• Office Management (2 years)

• Supervising Experience (2 years)

• Employee Orientation (1 year)

• Memory Care (4 years)

• Nursing (4 years)

• Anatomy Knowledge (4 years)

• Medical Records

• Computer Skills

• Security (3 years)

• Medical records

• Medical terminology

• Customer service

• EMR systems

• HIPAA

• Clerical experience

• Typing

• Front desk

• Hospital experience

• Vital signs

• Human resources

• Documentation review

• Anatomy knowledge

• Specimen collection / processing

• Sales

• Office management

• Retail sales

• Tax experience

• Conflict management

• Geriatrics

• Skilled nursing facility

• Caregiving

• Van driver

• Basic life support

• Acute care

• Experience with children

• Communication skills

• Experience administering injections

• IV insertion

• Driving

• Childcare

• Laboratory experience

• Leadership

• Time management

• Long term care

• Microsoft Office

Certifications and Licenses

Certified Nursing Assistant (CNA)

November 2022 to November 2028

CPR Certification

April 2014 to Present

EKG technician

April 2022 to June 2024

Phlebotomy

April 2022 to April 2024

Driver's License

Certified Phlebotomy Technician

BLS Certification

CNA

State Tested Nursing Assistant

August 2018 to June 2024

Guard Card

Certified Medical Assistant

CDL

Additional Information

Work Reference

Zoe Debruhl 832-***-****

Tomitria willams 281-***-****

Quincy 832-***-****



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