CURRICULUM VITAE OF

THEMBELIHLE ESTHER NKOSI

PERSONAL DETAILS

Surname : Nkosi

Full Name : Thembelihle Esther

Date of Birth : 1978/09/11

Identity Number : 780**********

Gender : Female

Marital Status : Single

Nationality : South African

Health Status : Good

Physical / Postal Address : 16 Reitz Street

South Hills

2197

Cell Number : +276*-***-**** / +276*-***-****

Email Address : ad47p2@r.postjobfree.com

Home Language : IsiZulu

Other Languages

Language Speak Write

English Good Good

Zulu Good Good

EDUCATIONAL QUALIFICATIONS

Name of School : Afro Kombs College

Highest Grade Passed : Grade 12

Year : 2009

Subjects : IsiZulu, English, Geography, Business Economics Economics, History

TERTIARY EDUCATION

Name of Institution (1) : PC Training and Business College Year : 2010

Course : International Computer Driving Licence

Subjects Passed : Word Processing

Spreadsheet

Data Base

Presentation

Information and Communication

Name of Institution (2) : Cornerstone

Year : 2010

Course : Inbound Call Centre Training

Subjects Passed : Inbound Call Centre Training, Advance Inbound Training, Computer Training

Name of Institution (3) : PW College

Year : 2011

Course : Cashier Course

Subjects Passed : Cashier

WORK EXPERIENCE

Current Company Name (1) : Enterprise Ethanol

Position : Part Time Customer Service Representative Duties : Processing orders, processing returns, ordering stock, resolving customers complaints, responding to customers enquiries and providing feedback on the efficiency of the customer services process, receiving stock, helping walk in customers in the showroom and over the counter.

Duration : 9 September 2022 – to current date

Reference : Thandi – Manager

Contact Number : 078-***-****

Company Name (2) : Rufaro Garments

Position : Part Time Store and Stock Clerk

Duties : Organising products throughout a store and ensuring that the store’s shelves are stocked with products and are priced correctly. Counting stock, adding price tags according to an organised system then putting everything in its proper place. Receiving stock, helping walk in customers in the showroom and over the counter to find products that they are looking for and ensuring the store is clean at all times

Duration : 01 June 2022 – 31 August 2022

Reference : Patrick – Supervisor

Contact Number : 078-***-****

Company Name (3) : Core Computer Business

Position : Order Management Controller

Duties : Capturing Orders on Syspro System. Going through Emails. Making sure that the quantity of stock is correctly allocated Duration : 01 October 2021 – 31 January 2022

Reference : Ulene

Company Name (4) : Saffer Plumbing

Position : Internal Sales Administrator

Duties : Answering calls and transferring calls to correct department, compiling quotes. Capturing of purchase orders on sage system and orders that come through on emails. Follow up on customer outstanding orders. Capture the rep sales orders on the Sage system & filling accordingly

Duration : 05 April 2018 – 14 October 2019

Reference : Jonny – 079-***-****

Company Name (5) : Waterways

Position : Internal Sales Administrator

Duties : Capturing orders on the system and over the counter, capturing orders over the phone and orders that come through on email. Helping clients in the showroom and over the counter. Answering calls and transferring calls to the correct department.

PERSONAL ATTRIBUTES

Both verbal and written communication skills

Interpersonal Skills

Working smart to achieve goals

Patience, honesty and respect

Computer Literacy

Comfortable to teamwork

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