Executive-Level Leader with over ** years of Senior Project Manager and IT Director expertise, proven experience in the full spectrum of ecommerce, software development and infrastructure. Collaborative team leader with ownership mentality and a track record of delivering the highest quality strategic solutions to resolve challenges and propel business growth. Demonstrated superb leadership skills with proven success in handling & managing Software Development & Implementation Teams with proven knowledge of systems design & development processes.

AREAS OF EXPERTISE

E-Commerce Strategy Architect - B2B, B2C, D2C platforms

Digital Marketing (SEO, SEM, Email Marketing)

Website Optimization Analyzing Data (Google Analytics)

Business Requirements Multivariate and A/B Testing

MS Teams,Word, Excel, PowerPoint, Visio, Outlook,SharePoint

Project Management Software-MS Project, Jira, Smartsheets

Waterfall and Agile Methodologies Status Reports

Team Leadership and Development Issue Resolution

Vendor and Supplier Relations Customer Success

Customer Relationship Management (CRM) Salesforce

Managing Projects Technology Implementation

HIPAA, PCI, SOX Compliance

Leadership and Problem-Solving Skills Creative

Product Information Management (PIM)/Digital Asset Management (DAM) systems PLM Scope Management

Software Development C++, Java, COBOL, Fortran, ASP

Software Testing Methodologies Defect Resolution

Content Migration SQL Server HTML savvy

API Integration Product Design Manage Workflows

Order Management System Ability to Anticipate

EXPERIENCE

Perrigo Company - Project Manager in eCommerce Governance and Technology Apr 2019 - Mar 2024

• Led department in strategic partnerships & projects - managed vendor contracts, negotiated renewals & scorecards, performed a vital role in safeguarding thousands of dollars for the company through adept diplomatic tactics during contract negotiations

• Directed the product review implementation of Shopify company branded B2C websites

• Oversaw Business to Business B2B website eCommerce initiative for website creation and testing (PerrigoDirect.com)

• Led corporate sprints to revamp the PIM/DAM system taxonomy, developed user stories for compilation of crucial retailer data

• Coordinated internal / external resources to gather vital information for product syndication to platinum level retailers

• Leveraged Scrum Master expertise for Oracle Database upgrade for the PIM/DAM system

• Authored RFP for syndication system, facilitated vendor demonstrations, & delivered recommendations to the executive team

• Launched a product question/review system for the Global Call Center/Pharmacovigilance

• Implemented Red Points to protect digital assets against counterfeiting

• Deployed companywide QR Code system, including creation and tracking, and managed sampling campaign website overhaul with 100+ implementations across 8 retailers, providing essential reporting

• Managed sampling campaign website overhaul, led 100+ implementations across 8 retailers, developed request form, provided campaign results, cost reporting

Chloe and Isabel, LLC (NYC-based jewelry brand + social retailer) - IT Director Nov 2018 - Apr 2019

• Provided leadership and vision for the IT department/PMO, including strategic planning and staff resourcing

• Directed deployment and maintenance of information technology and network systems

• Acted as Scrum Master for eCommerce website enhancements, ensuring timely completion

• Developed operational policies, procedures, and standards, and performed staff performance reviews

• Supervised department meetings to ensure system support and goal attainment

• Guaranteed project completion by aligning resources and schedules

• Ensured fiscally judicious IT expenditures and assessed new technologies for security and business continuity

Amway – Initech Global - Sr. Project Manager (Contractor) July 2016 - Nov 2018

• Led a 150+ member team in a $100M+ global data conversion initiative spanning 10 years and 80+ markets to Oracle's E-Business Suite

• Utilized Scrum Master Certification to ensure on-time, budget-compliant project delivery

• Developed a 2,300-task plan, managed risks, recruited team members, and monitored progress

• Successfully implemented data migration for corporate HQ and Americas, exceeding deployment benchmarks

• Directed all project stages, including System Integration Testing, User Acceptance Testing, and final deployment

Store At Home, Inc – CEO, Owner Oct 2015 - July 2016

• Developed, launched, and managed a PC/mobile-enabled e-commerce grocery delivery startup with 10k+ SKUs

• Integrated cutting-edge technologies for delivery, order creation with bar code scanning and secure payment processing

• Managed system design, deployment, PCI compliance, security, and web hosting

• Implemented Live Chat, Google Analytics, SEO, and website caching strategy

• Created test plans, managed testing, rehearsed Disaster Recovery design, optimized web server configurations, and built custom payment process

• Hired, trained, and supervised staff for daily operations

Spectrum Health – Sunrise Systems Inc – Sr. Project Manager (Contractor) Mar 2015 - Oct 2015

• Managed MyHealth AWS Migration, transferring 300k+ patient portal to secure AWS

• Led MyHealth Security Remediation, establishing HIPAA compliant cloud environment

• Orchestrated resource allocation, negotiated contracts, and maintained communication with stakeholders

• Directed critical aspects like application logging for compliance

• Managed MyHealth Cost Estimator Scalability for peak utilization

• Oversaw corporate programs like Informatica upgrade and Trizetto Security Tool installation with system administrators and vendors.

Ascension/Borgess Healthcare – The Stowe Group – Sr. Project Manager (Contractor) Mar 2014 - Dec 2014

• Managed multi-million-dollar initiative migrating 4,000+ workstations across 62 Borgess Medical facilities from Windows XP to Windows 7 and Office 2010

• Identified applications needing upgrades for Windows 7 support, facilitated procurement, testing, and implementation

• Coordinated contract negotiation with the legal department for all upgraded applications

• Directed sub-teams, ensuring milestone completion, cross-functional communication, and budget adherence

• Oversaw strategic coordination between Windows 7 and Mobile Virtual Desktop projects for seamless integration

Amway – iMPact Business Group – Sr. Project Manager (Contractor) June 2012 - Dec 2013

• Led strategic PLM system assessment initiative, overseeing comprehensive evaluation process

• Conducted rigorous POC with Siemens' TeamCenter and Interspec, for the onset of a $10M global endeavor spanning 5 years

• Managed 25 projects for .NET, SharePoint, JD Edwards, Oracle BI, Documentum, T-Recs, and innovative projects

• Oversaw the pilot and implementation of Clarity, a Project Portfolio Management system, ensuring its ability to handle the complex schedules in the “Idea to Market”, new product development arena

• Provided executive-level portfolio analysis to enhance IT and PMO decision-making

Farmers Ins/Foremost Ins. – Otterbase Inc. – Sr. Project Manager (Contractor) Aug 2010 - June 2012

• Led 35-member team in $30M program to rebuild critical insurance generating policy legacy system

• Managed multiple testing projects concurrently across divisions

• Directed team in utilizing Tealeaf and Certify for testing enterprise web application

• Automated PMO manual processes to speed decision making, improve consistency and reduce cycle time

Johnson Controls, Inc. – Kforce Inc. – Disaster Recovery Project Manager (Contractor) Jan 2010 - May 2010

• Managed 70+ individuals globally for Data Center Disaster Recovery Rehearsal project, surpassing previous records

• Coordinated creation of DR plans for Holland Data Center's mission critical systems

• Crafted master plan integrating IBM Tivoli, Symantec NetBackup, and SRDF for HP's Alpharetta, GA facility

• Provided tactical and strategic recommendations to Senior Management to minimize disruption impact and ensure readiness for major disasters.

BDO Seidman, LLP – Infrastructure Project Manager Jan 2005 - July 2009

• Managed complex infrastructure initiatives: migrated 3000+ users from GroupWise to Exchange 2007 across 39 locations, transitioned Postini Email filtering to Microsoft Exchange Hosted Services

• Implemented global Instant Messaging

• Ensured successful portfolio execution meeting PMO, Senior Management expectations

• Developed Dashboards for CTO & Senior Management

• Implemented Instant Messaging with global connectivity for the entire firm

• Led multi-million-dollar DR initiative: analyzed impact, developed plans, coordinated co-location, managed budget.

• Evaluated HIPAA implications organization-wide, implemented compliance measures.

EDUCATION

Aquinas College - Bachelor of Science

Computer Information Systems & Business Administration Majors, Mathematics Minor

Grand Valley State University - Master of Science

Major in COMPUTER SCIENCE - Areas of specialization, Information Systems Management and Software Engineering Phi Kappa Phi Honor Society Member, Bestowed the honor of Outstanding Graduate Student

CERTIFICATIONS

Project Management Professional (PMP)

Certified Scrum Master (CSM)

AWS Certified Cloud Practitioner (CCP)

Leading Scaled Agile Framework - SAFe® Agilist (SA)

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