Quality Assurance Manager
Resume:
Uranga Tilakasena,
Pothuarawa Road,
Malabe.
Manager Human Resources,
Therighttalent.com.,
Colombo.
Dear Sir/Madam,
POST OF QUALITY ASSURANCE MANAGER
As an admirer of multinational working culture, I was excited to see your advertisement appeared in Linkedin on 23rd April for the Post of Quality Assurance Manager.
I obtained B.Sc. (Eng.) Degree from University of Moratuwa, specialized in the field of Materials Engineering-Mechanical Bias where Polymer Engineering was a major part of the course of study. I successfully completed M.Sc. in Polymer Science and Engineering as well. I have also successfully completed Final I examination conducted by ICASL. I am forwarding my CV herewith, for your consideration. Having managed multiple priorities effectively in Quality driven Manufacturing cultures, I leave no doubt that I can become a successful Quality Assurance Manager together with the experience I have gathered and skills I have developed so far in system driven cultures. I am looking forward for a possibility to meet up with you to discuss how I can add value to the organization achieve the targets.
Thank you for your kind consideration.
Yours faithfully,
Uranga Tilakasena
URANGA
TILAKASENA
B.Sc. (Eng.) Hons., M.Sc.
PROFILE
I am an outcome driven Engineer with
a proven track record of twenty years
in diversified industries with
multinational exposure, out of which
about ten years in Quality related
Managerial roles.
The experience I have gained in
multiple roles in different scopes
ensures that I can improve the process
to ensure compliance with upto date
industry norms.
I have maintained 0% customer
returns, whereas I have added 1% to
GP by reducing cost of poor quality in
my tenure.
CONTACT
Mobile
Address
1067/47C, Pothuarawa Road, Malabe.
ad47nk@r.postjobfree.com
EDUCATION
M.Sc. Polymer Science and Engineering -University of Moratuwa 2006-2008
B.Sc. Eng. (Honors) -Materials Engineering University of Moratuwa 1998 - 2002
Second Class Honours
Polymer and Polymer Engineering are major subjects in the stream. WORK EXPERIENCE
Orel Corporation Pvt Ltd
Manager Process Excellence
June 2017–to date
Drive team towards Malcolm Baldrige Quality Award Criteria
Conduct process audits and work towards corrective actions via cross functional collaboration.
Improve productivity by implementing Lean Manufacturing Principles.
Evaluate opportunities for improvement via data analysis (SPC included) & define projects to improve quality, productivity (by improving OEE/efficiency), delivery, safety and to reduce cost.
Drive team towards Manufacturing Excellence by setting KPIs, PIs and KAIs aligning with KMIs for Quality and Manufacturing.
Identify SOPs and/or projects via Root Cause Analysis, Breakdown analysis using problem solving techniques.
Ensure effective delivery of intended outcome of the projects by motivating employees, developing cross functional teams, rewarding as necessary and groom capable individuals to develop in the leadership hierarchy while nurturing them technically as required, to enable them to act professionally.
Identify training requirements based on skill matrices, performance gaps and career succession plan.
Ensure EMS and OHSAS requirements are met
Use Industrial Engineering Principles to define optimum SMV through work study and propose line balancing models with prototypical work stations considering ergonomics.
Inculcate Kaizen culture by leading projects in participation with shop floor associates (National Recognition - Gold, Silver awards at NCQP by SLAAQP -2022)
Drive company towards Industrial Excellence Awards conducted by National Chamber of Industries (Silver Award) OTHER PROFFESIONAL
QUALIFICATIONS
Chartered Accountancy- Institute of
Chartered Accountants of Sri Lanka
(1998- 2001)
Passed Licenciate, Intermediate and
Final Part 1 with A pass in Financial
Accounting at Intermediate level
Design of Electrical Installation -
Institute of Engineers Sri Lanka
(February 2013 – April 2013)
Successfully completed the design
ISO 22000-Sri Lanka Standards Institute
QMS Lead Auditor-SGS
ISO 17025 -Sri Lanka Accreditation
Board
ISO 14001-Sri Lanka Standards Institute
INDUSTRAIL TRAINING
Richard Pieris Group of Companies
(November 2000- April 2001)
PROFFESSIONAL BODIES
Plastics and Rubber Institute Sri Lanka
2009-2010 : Member of Executive
Committee
2011-2012 : Assistant Secretary
2012 to date : Member of Editorial
Subcommittee
2010-2012 :Served as a resource
person for Basic and Diploma Courses
of Plastics and Rubber Technology.
Sri Lanka Association for
Advancement of Quality and
Productivity
Judge at National Convention of
Quality and Productivity -2023
COMPUTER LITERACY
AutoCAD
Microsoft Access
Microsoft Excel
Microsoft Outlook
Microsoft Powerpoint
Microsoft Word
LANGUAGE
PROFICIENCY
Excellent written and verbal
communication in English and Sinhala
Orel Corporation Pvt Ltd
Manager Rapid Quality Improvement Team
June 2015–to June 2017
Customer complaint automation using digitization
Drive the team to analyse and take immediate action to correct the issue ensuring delighted customer
Use SOPs, Procedures, statistical data analysis including trend analysis to identify corrective actions at set frequencies
Communicate with relevant Production Departments, Quality Department and Innovation Center for complaint investigation and improvement plans and produce at MRM.
Orel Corporation Pvt Ltd
Manager Quality Assurance
October 2012–to June 2015
Develop and implement Quality Assurance Policies in line with regulatory requirements and market expectations
Leading the teams to manage processes starting from Raw Material end so that the product meets national and international quality standards.
Conduct internal audits as per the plans developed to align with ISO 9001
Qualify imported products for the market and prepare action plans for any improvements.
Conduct Electrical, Mechanical and other product testing internally and in coordination with National and International testing bodies, while maintaining calibration status of equipment
Ensure compliance against product legal requirements
Conduct KPI reviews on regular basis
Drive organization to reduce cost of quality
Represent company at buyers’ audits
Implement relevant practices as per ISO 17025
Enhance laboratory facilities to reduce lead time of incoming inspection results
Test competitor products for benchmarking and provide necessary inputs for quality improvement plans.
Evaluate suppliers and develop improvement plans in case of performance gaps, in coordination with procurement team.
Train employees on relevant subjects.
Korean SPA Packaging Pvt Ltd
Manager Quality Assurance
April 2010–September 2012
Implement QMS across the organization in accordance with ISO 9001
Monitor divisional KPIs
Lead system driven approach to bring harmony among teams
Development of an Internal Audit team
Implementation of GLP, GMP, Housekeeping, and relevant practices as per ISO 22000, ISO 14000
Set up new laboratory for Raw Material testing and product testing leading to supplier development, process improvement and maximized customer satisfaction.
Setting standards for quality levels in operations focusing a defect free product
Establish inhouse quality procedures thereby driving the manufacturing process to meet product specifications SCHOOLS ATTENDED
Devi Balika Maha Vidyalaya -
Colombo 08
(1987-1994)
Yasodara Balika Maha Vidyalaya
Colombo 08
(1980-1986)
EXTRA CURRICULAR
ACTIVITIES
Member – Universitiy Chess Team
HOBBIES
Birdwatching
REFERENCES
1. Mr. Thilak Pushpakumara,
CEO/Director,
Institute of Lean
Management,
PO Box 26,
Kelaniya,
Mobile : 077-****-***
Tel/Fax : 011-****-***
Email: ad47nk@r.postjobfree.com
Web: www.lean.lk
2. Mr. K. J. Wansainghe
Former Director Technical
Trelleborg Lanka (Pvt.) Ltd.
Sapugaskanda.
Mobile 077*******
Workwear Lanka Pvt Ltd
Assistant Manager- Quality Assurance
November 2007–April 2010
Drive MIDAS group Quality Policy across the organisation
Monitor Divisional KPIs
Represent company for buyers’ audits
Conduct testings of EN 374, EN 388 in-house and Liaise with overseas laboratories (SGS :UK, Leitat: Spain) for REACH compliance including EN 420, EN 511, EN 407
Ensure compliance against product legal requirements
Assess customer requirements and preparation of product specifications in line with national and international quality standards
Establish inhouse quality procedures thereby driving the manufacturing process to meet product specifications
Implement SPC
Specify quality requirements of Raw Materials with suppliers and enhance Quality of Incoming Materials by developing existing suppliers
Implement necessary practices as per SA 8000
Compiled report for National Business Excellence Awards conducted by National Chamber of Commerce(Merit Award) Trelleborg Lanka Pvt Ltd
Customer Service Engineer
September 2002 –October 2007
Providing solutions to new customer requirements in coordination with Global Director -Research and Development in compliance with ETRTO and JATMA eg. Non Marking Tyre for Yokohama
Visit customers in South East Asia Region
(OEM :Yokohama -Japan, Other- Thailand, Sngapore,
Indonesia, South Africa, China, Phillipines, Malasia)
Represent company for buyer’s visits (Yokohama )
Analysing and taking necessary corrective actions for customer complaints received via Regional Sales Offices in South East Asia, in coordination with Production Managers, General Manager- Technical, Research and Development Manager, Regional sales and field engineering representatives
Assisting manufacturing divisions to upgrade the process by contributing in ISO 9001 QMS internal audits, technical training, calibration, root cause analysis for rejects and rework
Finalysing SOPs and determining process control parameters. SKILLS
85%
90%
80%
95%
80%
0.00% 25.00% 50.00% 75.00% 100.00%
ANALYTICAL AND PROBLEM
SOLVING
COMMUNICATION
LEADERSHIP AND TEAM
MANAGEMENT
COACHING
INTERPERSONAL SKILLS
Motivational Write Up
Education
B.Sc. (Eng.) Hons Degree from University of Moratuwa, specialized in the field of Materials Engineering -Mechanical Bias.
M.Sc. -Polymer Science and Engineering
Chartered Accountancy at ICASL where major value addition was in o Financial Accounting and Management Accounting principles Industrial Training at Richard Pieris Group of Companies 5 year post qualification Industrial experience as Customer Service Engineer, at ISO 9001/ ISO 14001 certified Trelleborg Lanka Pvt Ltd
Attend to customer complaints promptly and initiate corrective actions in the manufacturing floor to eliminate recurrence of complaints
Involve in new product development for customized markets 9 year post qualification in Manufacturing Organizations in Managerial Capacity in Quality related Fields, out of which 7 years in Heading QA Departments
Management Representative for QMS- ISO 9000
Lead a system driven process throughout the organization o By developing policies and setting QA compliance objectives o Monitoring through SPC and relevant tools and techniques o While providing training across the organization o Resulting in performance improvement
And 2 years Heading Rapid Quality Improvement Team 7 year post qualification in Orel Corporation leading ten Manufacturing Plants as Manager Process Excellence
KPI drive
o Define KPIs aligning with KMIs
o Drive the ten plant heads to achieve KPIs wrt Productivity, Quality, Cost, Delivery, SHE, Moral o Identify projects to bridge performance gaps
Compliance
o Assure Safety and Environmental compliance
o Drive cross functional teams to bridge gaps identified at QA audits
Drive teams towards national recognition
o Silver and gold award at NCQP at SLAAQP
o Siver Award at Industrial Excellence Awards conducted by National Chamber of Industries
HR collaboration
o Identify training needs via skill matrix gaps
o Facilitate capable individuals to develop in the leadership hierarchy while nurturing them technically as required.
Contact this candidate