Courteney N. Douglas, MS, BSN, RN, CEN, CCRN

318-***-****; ad47f7@r.postjobfree.com; RN License # 958761

Kemah, Texas

Core Competencies:

ACLS/PALS/ENPC/BLS/TNCC/NRP Advanced EKG Interpretation Teamwork Communication Patient Safety

Patient Satisfaction Quality & Process Improvement EPIC/Cerner Leadership

NURSING EXPERIENCE

Feb 2019-Present

Memorial Hermann Houston, TX

RN III, Central Staffing Resource Pool (April 2024-Present)

Provide emergency nursing care to patients across multiple Memorial Hermann campuses including Southeast, Texas Medical Center, & Southwest, as well as critical care to Southeast campus ICU patients.

RN III, Memorial Hermann Southeast Intensive Care Unit (Jan 2022-Apr 2024)

Coordinate & provide nursing care to critical patients within a 24-bed ICU, safely managing ventilators, titrating medications, monitoring & escalating changes in patient status, & assisting with intubations, catheter insertions, lumbar punctures, bronchoscopies, thoracotomies.

Demonstrate adaptability, strong clinical knowledge, assessment & communication while conducting ongoing assessments, monitoring hemodynamics, neuro & respiratory status, & titrating multiple critical medications.

Manage ventilators & equipment to closely monitor & manage critical patient conditions (Arctic Sun, hemodynamic monitoring devices, LifePak). Maintain accurate documentation using Cerner Care4 & FirstNet.

Exemplify strong moral & ethical principles while facilitating plan of care, communicating with patients/families, supporting bereaved families, & providing end-of-life care.

Advocate for continuous learning through self-directed learning opportunities. Certifications & involvement include:

oBoard Certified Emergency Nurse (BCEN); Critical Care Registered Nurse (CCRN).

oTrained in Impellas, IABP, hemodynamic/CVP monitoring, EKG Interpretation.

oTrauma Nursing Core Curriculum (TNCC), Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), Emergency Nursing Pediatric Course (ENPC), Basic Life Support (BLS), NIH Stroke Scale.

oEmergency Nursing Association (ENA) & American Association of Critical-Care Nurses (AACN) Member.

oVentilator Weaning Committee member, 2022.

RN I-III, Memorial Hermann Southeast Emergency Department (Feb 2019-Present)

Deliver safe, appropriate care to 200+ patients daily within a fast-paced 34-bed ED. Promoted to RN II for successful completion of Evidence-Based Practice (EBP) project on patient discharge education improvements.

Effectively triage patients using Emergency Severity Index (ESI) to prioritize critical patients & effectively communicate & escalate changes; safely manage & prioritize care for diverse patient populations simultaneously.

Assist with hospital-wide “rapid responses” & cardiac arrests. Assist emergent procedures & manage care of patients, including critical patients, pediatrics, & traumas necessitating activations/transfers.

Elected Chairman of Staffing Effectiveness Committee (2020): collaborated closely with CNO/leadership to discuss nurse-driven process improvements.

Partnered closely with Trauma Manager & ED Manager as Trauma Liaison (2019-2020) to assist with quality control, share expertise & knowledge with staff & recommend, evaluate, & implement new trauma programs.

Precepted new hires & trained in ultrasound guided IV catheter insertion.

Jan 2021-Dec 2021

Houston Methodist Clear Lake Nassau Bay, TX

Magnet campus and recipient of awards in high quality stroke care.

RN II, Emergency Department

Served patients daily in a 20-bed ED consistently ranking number one in Patient Satisfaction system-wide.

Managed care for complex & critical conditions, consistently meeting key performance indicators (i.e., “door-to-balloon”, “door-to-needle” times, trauma activations); well-versed in assisting emergent procedures including intubation, CVC placement, & chest tube insertion.

Triaged patients, initiated nursing protocol orders, activated code strokes & STEMI’s, anticipated patient needs, & safely facilitated throughput by demonstrating sound judgment & assessment skills, flexibility, delegation, & effective communication & prioritization.

Conducted rapid assessments & escalated critical patient conditions, anticipated/coordinated treatment plans, educated patients, & provided safe & timely nursing care (i.e., conscious sedations, IV/Foley catheter/NG/OG tube insertion, medication administration, specimen collection, Port-A-Cath access).

Maintained accurate documentation using EPIC, adhered to regulatory & hospital standards (i.e., HIPAA, EMTALA), & served as a steward of resources, time & supply management, productivity, & service.

Earned superior ratings from management during 2021 performance review.

EDUCATION

2017-2018

University of Texas Medical Branch (UTMB) Galveston, TX

Bachelor of Science, Nursing GPA: 3.5

Ranked top 30% of class, inducted into Sigma Theta Tau Honor Society of Nursing, Alpha Delta Chapter, Member # 1937377 (2018); Dean’s List (2018).

Team Leader for Evidence-Based Practice (EBP) project (2018).

Clinical Experience:

Completed 400+ clinical hours at UTMB (98 ICU, 24 ED hours), Ben Taub Psychiatric, Memorial Hermann Children’s, Saint Vincent’s Community Clinic, & CHI Saint Luke’s.

Completed 135 clinical capstone hours at UTMB League City ED.

2013-2015

Louisiana State University Baton Rouge, LA

Master of Science, Human Resource & Leadership Development GPA: 3.7

Conducted researched to redesign employee development program (2015) to decrease employee turnover, increase employee productivity, & boost morale for a local landscaping company.

Team Leader for a 12-month Needs Assessment Project (2013) addressing student housing needs for new LSU housing facility; stakeholder buy-in resulted in implementation of recommendations.

2008-2012

Bachelor of Science, Psychology major, Sociology minor Major GPA: 3.8

Chancellor’s List (2012); Psi Chi National Honor Society (2012); Dean’s List (2011-2012).

Distinguished Undergraduate Research Assistant Award, Department of Psychology (2012).

OTHER EXPERIENCE

2016-2017

Murray Resources Houston, TX

Consultant & Professional Writer

Brought on to launch new career consulting branch for a leading Houston staffing agency, assisting hundreds of clients with career transitions across the U.S. & Canada as Career Consultant & Writer for ResumeSpice.

Grew client base to 150/week in less than one year through strong customer satisfaction & marketing.

Conducted interviews & created executive-level professional documents, collaborating closely with Director/CEO & recruiting team to facilitate job placements.

Earned superior ratings within first year of operation, rated 5.0 on Google (35 clients), 5.0 on Facebook (21 clients), 5.0 on Yelp (5 clients), & 9.8/10 on Trustpilot (135 clients).

2013-2017

Other Professional Roles Pearland, TX; Baton Rouge, LA

Tutor Doctor, Independent Contractor (2016-2017): Tutored students of all ages & educational levels in math, science, biology, & language arts. Developed individual student learning plans using internal learning management system.

Providence Engineering, Administrative Assistant (2013-2015): Assisted Human Resources with new hire orientations, onboarding, schedules, planning, & document management.

Louisiana State University, Assistant Educator (2014-2015): Mentored 200+ undergraduate students, assisted professor, provided feedback, & addressed student concerns for Leadership & Development course.

VOLUNTEER

Saint Vincent’s Community Clinic, Galveston Volunteer (2018) & UTMB Disaster Day Participant (2018).

National Alliance on Mental Illness (NAMI) (2010-2017): Supported suicide victims as Crisis Hotline Representative & advocated for suicide awareness/prevention; Gulf Coast Conference Hostess (2016).

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