ANNETTE STEPHENSON-REYNOLDS

505-***-****

Jarales, New Mexico 87023

ad47dw@r.postjobfree.com

PROFFESSIONAL SUMMERY

Dedicated registered veterinary technician professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working the organizational brand. Dependable, reliable, and attention to detail along with logging, tracking, billing, inventory control, and management skills, makes me a valuable employee. EXPERIENCE

AUGUST 1999– PRESENT

PRACTICE MANAGER/ HEAD R.V.T., SUN RANCH PET HOSPITAL

• Greet pet owners and go over available services, outline costs and determine special needs of animals under care as well as discharge and follow up care.

• Send referrals to specialty facilities and follow up with owners and facilities to add in the best possible care and needs of patients for owners.

• Process new patients and update client records with key information using standardized registration systems and encrypted databases.

• Triage incoming patients to determine treatment needs and urgency of care.

• Hospitalize patient care. Establish intravenous drips for ongoing hydration in treatment of hospitalized patients. Administer medications to animals in treatment and document changes in conditions.

• Record symptoms and document medical observations to inform treatment decisions.

• Collect patient specimens for laboratory analysis.

• Answer owner animal health questions and advise on best care practices.

• Correspondence with and between owners and veterinarian(s) about patient care, treatments, and concerns.

• Promote parasite protection as well as skin and coat health through regular grooming, dietary suggestions and supplement recommendations for pet owners.

• Clean, disinfect, prepare equipment, autoclave, disease prevention, odor control.

• Control drug logs, inventory control, radiology and surgery logs.

• Lead staff, set schedules, hour management for payroll, set office protocol, lead meetings about office and hospital protocol, wrote office protocol, accounts payable and receivable, ordering, billing and collection. 2

EDUCATION

MAY 1995

A.A.S IN VETERINARY TECHNOLOGY, SUL ROSS STATE UNIVERSITY

**YEARLY C.E.’S AND ACCREDITATIONS FOR LICENSURE IN THE STATE OF NM FROM 1997 TILL PRESENT.

SKILLS

• Problem Sensitivity

• Treatment and medical records

• Client education

**References furnished upon request

• Client counseling

• Active listening

• Emergency and first aid care