PROFILE
A motivated and hands-on leader with a natural ability to develop valuable, inclusive relationships with clients, colleagues, and decision-makers. Leverages a strong command of basic sales principles and supports organizations with a service framework built on best practices, continuous improvement, positive interpersonal abilities. Consistently takes the lead on strategic initiatives important for productivity and bottom-line success. Determined to successfully utilize professional experience and a highly transferable skill set to make an impact within a sales organization. CAREER OVERVIEW & HIGHLIGHTS
SAVATREE / LINCOLN, MA
The premier tree service and lawn service in the Boston suburbs. Sales Assistant / 2019-2021
• Played a key administrative role providing sales and customer service support to a team of Sales Arborists; secured $250K in secondary sales in Q1 2021
• Worked alongside tree and lawn care experts to provide seamless, high-level service, as they sell quality customized services to both residential and commercial clients
• Provided sales support through making outbound sales calls, performing lead generation, creating proposals, scheduling appointments, and maintaining multiple sales calendars
• Delivered world-class customer service by answering incoming customer calls, creating and maintaining positive rapport, and processing payments
• Supported the branch location by administering the customer database and files, completing the paperwork accurately and efficiently, and providing general administrative and office support to Sales Arborists
• Recognized for excellent written and verbal communication skills, including excellent telephone manner and customer service skills
COMMUNITY RESOURCES FOR JUSTICE / BOSTON, MA
A 501 c3 nonprofit organization that’s mission is to change lives and strengthen communities by advancing policy and delivering individualized services that promote safety, justice, and inclusion. Residential Counselor / 2018-2021
• Trained and experienced working with adults with developmental or intellectual disabilities, encouraging more responsible, productive, and dignified lives
• Built a strong rapport with clients based on trust, mutual respect, and understanding
• Prepared and submitted a detailed report of all activities, medication side effects, incidents, and emergencies that occurred during the shift WESTON PEDIATRIC PHYSICIANS / WESTON, MA
Consists of six board-certified pediatricians and a highly skilled pediatric nurse practitioner. Medical Assistant & Receptionist / 2009-2010
• Assisted medical professionals with providing care for children, including preparing/administering immunizations, checking vitals, and conducting strep tests
• Performed day-to-day clerical functions and general office duties, including scheduling appointments, verifying insurance, answering phones, and data entry MARATHON STAFFING GROUP / TYNGSBORO, MA
One of the largest regional employers, supplying temporary, on-site, contract, contract to hire, and direct hire employees. Recruiting Assistant / 2006-2009
• Ensured a seamless, candidate-friendly recruitment process
• Responsible for reference checks of candidates, running background checks, scheduling phone, virtual and on-site interviews, and calling candidates for job assignments EXPERTISE
Administrative Support
Clear Communication
Conflict Resolution & Troubleshooting
Contingency Planning
Continuous Improvement Methods
Cross-Functional Collaboration
Lead Generation
Long-Term Relationship Management
Negotiation & Sales Process
Outbound Calling
Performance Goals
Product Education & Presentation
Project Management
Sales & Marketing Initiatives
Strategic Planning & Execution
TECHNICAL
PORTFOLIO
Microsoft Office
Database Systems
STRENGTHS
Flexible & Adaptable
Meticulous Organization
Detailed Oriented
Friendly & Outgoing
and Sign
EDUCATION
Pursuing a B.S. Business Management
Becker College, Worcester, MA
A.S. Criminal Justice
Quinsigamond Community College,
Worcester, MA
Aleah B i s choff 774-***-****
ad47da@r.postjobfree.com
Gardner, MA
CERTIFICATIONS
Positive Approach to Care (PAC)
Positive Behavior Support (PBS)