Kevin Culbreath

**** * ****** ****, ********, HI 96822

808-***-****

ad47bw@r.postjobfree.com

SOCIAL SECURITY NUMBER: ***-**-****

CITIZENSHIP: USA

VETERAN’S PREFERENCE: 10 Points

HIGHEST FEDERAL GRADE HELD: E-4 Corpral Non-enlisted Officer

OBJECTIVE: To obtain a full-time position with the Social Security Administration as a Contact Representative, #1E165B, GS-962-06

SKILLS SUMMARY:

·Extensive experience in customer service

·Excellent communication and listening skills

·Proven problem solver - researching for solutions and thoroughly weighing all options

·Experience in working with diverse multi-cultural workforces

·Quick learner with sound proficiency in reading and interpreting information

·Exceptional organizational skills and prioritizing tasks

·Proficient in Microsoft Office (Word, PowerPoint, Excel) and Windows operating system

·Enthusiastic and highly self-motivated

EMPLOYMENT HISTORY:

O’Reily’s Auto Parts Honolulu, HI

Customer Service Representative

January 2014-July 2014

·Worked on the floor, welcoming and assisting customers by evaluating issues they presented

·Learned and effectively utilized O’Reily’s in-house computer system which located stocks, gear, malfunctions, blueprints, and all equipment provided by the company. It was the dictionary to cars that required high skills in understanding the issue of the vehicles presented in order to search the parts required to solve the problem

·Worked in multiple environments and handled stressed or erratic customers while maintaining quality service

·Assisted with daily business operations including opening and closing, cash, credit card, and receipt handling

·Ensured the store was clean, organized, and operational, while achieving sale goals weekly and monthly

·Analyzed multiple priorities and managed them proficiently

Honolulu Ford Honolulu, HI

Car Sales

June 2013-October 2013

·Provided reliable and consistent service with outstanding communication skills, which allowed me to relate with a diverse customer base and network

·Interview clients on a daily basis, each from different backgrounds and with various issues

·Continually remained abreast of all deals and products offered by the company and, in turn, communicated the information to the customers to allow better informed decision making and sale

·Maintained a professional attitude with prospective buyers, assisting them with a variety of finance options, goals, and formulated polices

Morimotto’s Restaurant Honolulu, HI

Busser/Food Runner

January 2013-June 2013

·Remained abreast of offers and products of the company on a daily basis clarifying orders and elaborating setups for large parties. Hosting guest’s to their seating arrangements in a timely manner.

·Applied attention to detail, constantly configuration dining tables while maintaining an extraordinary clean dinning environment

·Demonstrated eloquent behavior and professional manners while serving customers

·Handled discrepancies calmly, taking each matter seriously, evaluating the information, and resolving the situation with professionalism

United States Marine Corp Honolulu, HI

Anti-Tank – Tow Missile

January 2009-January 2013

·Engaged in two successful tours in Afghanistan

·Provided detailed briefs to Officers on plans, routes, and movements related to combat operations

·Performed as a team squad leader, requiring leadership, communication, and organizational skills. Orders were provided and I, in turn, worked with my team to evaluate the obstacles, resolve problems, then plan and execute the directives with little to no supervision

·Supervised personnel during training and tactical employment of infantry unit while managing priorities

·Resolved issues in combat and behind the lines with my workforce; Assisted in issues with stern and flexible compassion

·Directed personnel in large groups for the completion of inventories and setups for weapons and equipment during movement in combat operations

·Trained in social interactions; Learned to be an outstanding listener with the ability to breakdown situations and manage them afterwards

·Trained in a culturally-diverse environment and recognized the value of each person in the workforce

EDUCATION:

University of Phoenix Honolulu, HI

August 2014- Present

Pursuing a Bachelor’s in Business Management and Administration

Clarkston High School Clarkston, Georgia

August 2003 - May 2007

High School Diploma

ACCOMPLISHMENTS: Combat Action Ribbion, Navy Unit accommodation award, Good Conduct Award, Expert Rifle men ( 2), Sharpshooter (pistol)

REFERENCES:

Dexter Quiambao

Honolua Surf Company

Hilton Hawaiian Village and Ko’Olina

Multi-Store Manager

808-***-****

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