ALCINA TRAVIS

Jacksonville, FL ***** ad47ay@r.postjobfree.com 513-***-**** CSM LinkedIn EDUCATION

Pace University, Seidenberg School of Computer Science and Information Systems New York, NY Master of Science (MS) in Information System Concentration: Data Science & Project Management July 2023 Pune University Maharashtra, India

Bachelor of Computer Application (BCA) April 2017

TECHNICAL SKILLS

Certification: Certified Scrum Master (CSM) Business Analysis: Project Lifecycle Management, Relationship Building, Complex Communication Database Management: MySQL, Postgres, MySQL workbench Big Data Management: Hadoop, Cloudera, Spark Programming Languages: Python, R, MySQL Libraries: R (tidy verse, ggplot, dplyr), Python (Pandas, NumPy, PyTorch) Tools: Tableau, MS Power BI, Excel, Google Analytics, Alteryx, Lucid chart, Jira, Visio, Draw.io, Trillo, Jam board, QlikView, SharePoint Machine Learning Algorithms: Regression (Linear, Logistic & multiple), Time Series Forecasting, Random Forest, A/B testing, K-mean PROFESSIONAL EXPERIENCE

SUNY OCCC, Remote, US, IT Business Analyst August 2023 – Present

• Revolutionized purchase order department by conducting root causes behind the stakeholder’s utilization of shared drive over designated BDM tool. Implemented strategic workflow solutions, optimizing processes & enhancing productivity.

• Drove 50% reduction in UAT cycle time for SAP workflow by implementing strategic planning & conducting rigorous tester training, alongside performing risk analysis, ensuring robust project execution & mitigating potential obstacles.

• Developed dashboard using Power BI & Python for administration, showcasing critical insights on student enrollment, cause of mid-semester dropout rates, & pending payments across departments, empowering strategic decision-making processes.

• Led data-driven optimization for automating in banner, streamlining staff workflows & enhancing student service delivery.

• Applied SQL in Oracle APEX to design and develop interactive educational apps, improving student access to class schedules, study materials, financial aid and forms enhancing learning experiences, and fostering academic success.

• Coordinated with vendors to resolve stakeholder issues relating Ellucian Banner ERP system, ensuring seamless implementation,

& improving user satisfaction by 70% through effective communication & problem resolution.

• Excelled in end-to-end project documentation & stakeholder collaboration, requirements gathering, Gap analysis, BRD & FRS. Pace University, New York, NY, Teaching Assistant September 2022 – May 2023

• Co-ordinated with professor & lead the Information Systems Design & Development course through designing wireframes, revising curriculum, and creating presentations/notes on UX/UI design principles, resulting in a 15% improvement in student performance. Pace University, Council of People Organization, New York, NY, Summer Intern May 2022 – August 2022

• Designed wireframes for organization’s career page, enhancing user navigation by 20%, implementing SQL Server for vendor & donor data access & analyzing inventory reports, reducing backlogs by 50%, improving MIS reporting accuracy. Bank Of New York Mellon, Maharashtra, India, Business Analyst January 2018 – December 2021

• Analyzed customer loan & financial data, presenting findings through SQL reports & tableau dashboards to senior management & conducting weekly ad-hoc trend analysis.

• Implemented analytical expertise to conduct impact & cost-benefit analysis, process change, & UAT testing scenarios for the successful implementation of SWIFT's, FX, and MTS's concepts, resulting in process improvement & analysis.

• Drafted procedures to validate CDD & KYC policies, resulting in a 10% reduction in customer risk.

• Achieved a 14% monthly enhancement of trade life cycle quality through careful analysis & process improvement. ACADEMIC PROJECTS / PERSONAL PROJECTS

Analysis on Homelessness in the U.S. using R December 2022

• Implemented R for data analysis, forecasting homeless population increase & evaluating grant impact through multi-regression modeling. Applied machine learning techniques, achieving highest accuracy with Regression model after cleaning & merging diverse dataset.

Hospital Management Database using MySQL December 2022

• Built a 22-table MySQL hospital database for patient, medication, staff, room, and physician data, with operational dashboards. Created an ER diagram & employed SQL joins for data dependencies. Playmate Application Design using Wix May 2022

• Designed "Playmate" app for athlete-trainer connections, using wireframes, site maps, task analysis, & Gantt chart. VOLUNTEER WORK

Social Media Chair (Board Member), Beaches HYP December 2024