Colleen Martin

* ******* *****, *********, ** *3054

978-***-****

ad478d@r.postjobfree.com

Education

University of Massachusetts Lowell Lowell, MA

M. Ed. – Curriculum and Instruction 2011

B. S. – Psychology, Disability Studies Minor 2010

Merrimack College North Andover, MA

Psychology- (Degree N/A due to transfer) Sept. 2006- Dec. 2007

Experience

Senior Manager, Accounts Receivable 2017- Present

ALKU, LLC. Andover, MA

Oversee the Credit and Collections departments of AR (team of 7 collectors and 1 Credit Analyst)

Responsible for the development, implementation, strategic planning, and management of the entire credit and collections processes, policies, infrastructure, and team

Report to VP of Client Operations and CFO

Responsible for client escalations regarding past due balances, handling trainings, and hosting internal aging reviews for AR and revenue teams to expedite problem resolution.

Run all divisional statistics for internal revenue and corporate teams involved in the over 30 days past due percentages (monthly and weekly),

Create and implement the department business plans/control sheets/bonuses.

Run quarterly Strategy meetings with executives.

Member of Leadership team as well as several Employee Resource Groups

Responsible for getting several employees into Futures program, on roadmaps to management, and promoting 2 employees to manager positions within AR.

Responsible for handling the monthly Reserve and presenting to CFO and the VP of Client Operations

Create new divisional codes in the Great Plains system.

Run credit checks and train employees on Dun & Bradstreet Credit platform as well as give suggestions to revenue teams on negotiating payment terms or how best to do business with clients who may be struggling to pay their vendors historically.

5th Grade Teacher 2014-2017

Lincoln Elementary School Winchester, MA

Prepare students for the transition to middle school.

Experience planning lessons and teaching a wide range of skills to students of varying ability levels using many differing strategies following Common Core Standards

4th Grade Teacher 2011-2014

McAvinnue Elementary School Lowell, MA

Teach 22+ students for a full year in a largely populated ELL, SPED, Emotionally troubled environment

Prepare students for the transition to middle school

4th Grade Team Leader representative on CTAC Team

ESL Licensed and Professional Teacher Licensed

MCAS trained and administered.

Experience teaching a wide-range of skills to students of varying ability levels using many differing strategies

On a variety of teams including: SEAL, Math Data, Leadership, CTAC, Accountable Talk

Administer various behavior and academic plans for various students simultaneously.

Planned and taught innovative lessons at MCAS grade level using Common Core Standards

Worked with students on IEPs and attended TAT meetings as well as SPED meetings/annual reviews.

Substitute Teacher – Grades K-5 2010-2011

Billerica Public Schools Billerica, MA

Manager 2003 – 2011

Augusta Market Billerica, MA

Manage crews of all ages to ensure efficient customer flow during high business hours and to close the store

Delegate all responsibilities to crew members

Take and place orders with customers

Manage all food/paper transaction orders with cooperating businesses

Responsible for errands and bank deposits

Work in office handling weekly salaries and yearly profits as well as filing and managing records

Responsible for training new employees

Skills

Strong time management, analytical, and organizational skills as well as powerful skills in problem solving and communication.

Talented leader with solid critical thinking skills that have been applied in many areas of customer service throughout the years.

Software

Microsoft Office & Excel

Great Plains

Dun & Bradstreet (D&B Business Solutions)

Bullhorn1

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