Heather Fogle

ad4789@r.postjobfree.com 515-***-**** Sunrise Beach, MO

SUMMARY

Experienced sales professional with a proven track record of driving growth and building strong customer relationships. Thrives in a fast-paced, team-oriented environment. Excelled as National Account Manager, enhancing key account strategies and fostering stakeholder relationships. Aspiring to the role of Regional Sales Manager with a demonstrated history of success in strategic planning, contract negotiation, and customer satisfaction. WORK EXPERIENCE

CpiTelecom West Des Moines, IA

National Account Manager Jul 2021 - Present

• Achieve top network sales performance by consistently surpassing quotas, reaching 133% and 121% in successive years.

• Drive revenue growth through upselling advanced solutions, including Unified Communications and Contact Center as a Service, SaaS, security products and network hardware.

• Increase client satisfaction by proactively resolving concerns and customizing account management approaches.

• Amplify revenue streams by consistently up-selling and cross-selling to the existing client base to maximize value

• Cultivate strong relationships with key stakeholders to facilitate collaboration and ensure successful project outcomes

Source Construction Ankeny, IA

Project Manager Dec 2020 - Jul 2021

• Delivered projects within budget and on time, improving client satisfaction through high-quality outcomes.

• Enhanced project efficiency by optimizing communication channels for better collaboration with cross-functional teams.

• Executed detailed project plans, ensuring timely completion of deliverables and proactive risk management to facilitate smooth progression.

Aureon Technology West Des Moines, IA

Major Account Manager Jun 2019 - Nov 2020

• Improved client satisfaction by addressing issues promptly and offering customized solutions.

• Refined the customer onboarding process, leading to faster product uptake and improved retention.

• Worked with the sales team to facilitate smooth customer transitions and identified upsell opportunities, aiding in revenue growth.

Centurylink, Inc West Des Moines, IA

Regional Director, Enterprise Sales May 2013 - May 2019

• Elevated regional sales by initiating focused marketing strategies and nurturing robust client relations.

• Formulated and carried out sales strategies that resulted in sustained revenue and profit enhancement.

• Grew market presence through the discovery of new business prospects and the establishment of significant partnerships.

• Guided a dynamic sales team, delivering mentorship to surpass set performance goals. Windstream Telecommunication West Des Moines, IA

Strategic Account Manager Sep 1996 - May 2013

• Cultivated valuable client partnerships through customized solutions and dedicated service, fostering client loyalty and satisfaction.

• Drove revenue enhancement by devising and implementing strategic account plans to capture growth opportunities.

• Contributed to team efforts in crafting detailed client proposals, securing new accounts through effective collaboration with multidisciplinary teams.

• Successfully negotiated contracts to establish enduring relationships and achieve favorable conditions for all stakeholders.

EDUCATION

Buena Vista University

Bachelor of Arts, Business Management

Storm Lake, IA

SKILLS

Client Relationship Management • CRM Software Proficiency • Sales Forecasting • Territory Development • Customer Needs Assessment • Strategic Account Planning • Negotiation • Contract negotiation

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