Laurie Wood

Lindale, TX *****

ad474p@r.postjobfree.com

+1-903-***-****

Willing to relocate to: Tyler, TX - Hideaway, TX

Work Experience

Inbound Customer Service Residential Sales

SUDDENLINK / ALTICE USA - Tyler, TX

October 2015 to February 2019

Call center, high volume call, set up accounts,Microsoft soft Excel, time management, closing sales, setting up work order, handling payment, build custom relations, multi task, tech support, deescalate Billing Specialist

Suddenlink - Tyler, TX

June 2015 to October 2015

Call center, high volume, time management, account review, bill breakdown, collected payment, set up accounts, set up work orders

Owner

Kute Kudly Kennels - Lindale, TX

January 2005 to July 2015

Breeding boarding and grooming

Sales, bookkeeping, inventory, web design

Manager

Weight loss mgmt - Tyler, TX

January 1995 to January 2005

Sales, bookkeeping, banking, inventory, staffing,open and closing, nutritional counseling, clerical, accounts payable and receivable

Education

Certificate in CNA

TJC - Tylet

August 1993 to November 1993

Skills

• Microsoft Office

• Microsoft word

• Excel

• Sales

• Front desk

• Marketing

• Negotiation

• Customer service

• Microsoft Excel

• Time management

• Communication skills

• Administrative experience

• Medical terminology

• Web Design

• Telemarketing

• Technical Support

• Adobe Illustrator

• Upselling

• Retail sales

• Basic math

• Cash handling

• Customer relationship management

• Leadership

• Typing

• Windows

• Accounting

• Accounts receivable

• Bookkeeping

• Accounts payable

• Clerical experience

• Retail math

• Adobe Photoshop

• Office Management

• Computer skills

• Data entry

• Organizational skills

• Phone etiquette

• Writing skills

• Google Suite

• Customer support

• Web development

• Social media marketing

• Microsoft Outlook

• Account management

• Management

• Microsoft Word

• Call center

• Outbound calling

• Cash register

• Cold calling

• English

• Training & development

• Computer literacy

• CRM software

• Direct sales

• Fundraising

• Mac OS

• Help desk

• Salesforce

• Inside sales

• Live chat

• Outbound sales

• Multi-line phone systems

Awards

Gold

October 2015

Made Presidents club for generating the most revenue within the company

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